Restoration Coordinator

PBG Building Group; Geelong; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

Professional development

Supportive team environment

Job summary

Professional Building Group is seeking an experienced Restoration Coordinator to manage restoration jobs from lodgement to completion. You will coordinate sub-contractors, liaise with customers, insurance companies, and other stakeholders to ensure timely delivery and high quality outcomes.

This fast-paced role rewards organisation, clear communication, and ownership of multiple projects. You will maintain records, prepare reports, and operate autonomously while contributing to a collaborative,

Qualifications

• Experience in insurance restoration is essential.
• Strong organisation and multitasking abilities.
• Excellent communication and interpersonal skills.
• Familiarity with MS Office and job management systems preferred (Prime EcoSystem is a plus).
• Attention to detail and accuracy.
• Ability to work independently and as part of a team.

Responsibilities

• Coordinate sub-contractors to ensure timely and quality completion of the restoration works.
• Liaise with customers, insurance companies, sub-contractors, and other stakeholders to gather and provide necessary information.
• Maintain accurate and up-to-date records and documentation.
• Operate autonomously, taking ownership of multiple jobs from start to finish.
• Prepare reports and documentation as required.

Skills

Insurance restoration experience

Organisational skills

Multitasking

Communication skills

Attention to detail

Independent/Team work

Tools

MS Office Suite

Prime EcoSystem

Job description

Location: North Geelong - open to Sydney, Warragul, or Tweed Heads also.

About Us:

Professional Building Group is a leading insurance building company specialising in providing exceptional service and high-quality repairs. With a strong focus on innovation, customer satisfaction, and professional growth, we are committed to excellence in everything we do.

Job Description:

We are seeking an experienced Restoration Coordinator to join our team. In this role, you will be responsible for the coordination and management of restoration jobs, overseeing each job from lodgement through to completion. You will coordinate sub-contractors, liaise with the customer and clients, and ensure the restoration works are delivered efficiently, on time, and to the highest quality standards.

This is a fast-paced position suited to someone who thrives on organisation, clear communication, and delivering outstanding customer outcomes.

Key Responsibilities:

• Coordinate sub-contractors to ensure timely and quality completion of the restoration works.
• Liaise with customers, insurance companies, sub-contractors, and other stakeholders to gather and provide necessary information.
• Maintain accurate and up-to-date records and documentation.
• Operate autonomously, taking ownership of multiple jobs from start to finish.
• Prepare reports and documentation as required.

Qualifications and Skills:

• Previous experience in a similar role within the insurance restoration industry is essential.
• Strong organisational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficient in MS Office Suite and experience with job management systems is a plus (Prime EcoSystem is a preference).
• Attention to detail and a high level of accuracy.
• Ability to work independently and as part of a team.

What We Offer:

• Competitive salary based on experience.
• Opportunities for professional development and career growth.
• A supportive and collaborative work environment.
• The chance to be part of a reputable company with a strong commitment to quality and customer satisfaction.