Emergency Dispatch Specialist - Calm Under Pressure

ACT; Canberra; Presencial; AUD 73.000 - 77.000; Jornada completa

Descripción de la vacante

The ACT Ambulance Service is seeking applications for an Emergency Call Taker within our Communications Centre. This role serves as the first point of contact for individuals in emergencies and coordinates ambulance dispatch to ensure timely responses. Based at AmSO1.1, the position offers a base rate of $72,602 with penalties up to 30.9% for shift work, totaling about $95,041. Applicants should hold relevant qualifications and meet pre-employment checks.

Formación

• Typing speed of 30 wpm with high accuracy.
• Current Advanced First Aid Certificate (desirable).
• Ability to obtain required certifications and clearances.

Responsabilidades

• Serve as the first point of contact for emergencies and requests for assistance.
• Coordinate ambulance resource dispatch to ensure timely responses.
• Provide essential pre-arrival instructions to callers.

Conocimientos

Typing speed

Educación

Certificate III in Ambulance Communications (Call Taking)

Advanced First Aid Certificate (HLTAID014)

Descripción del empleo

The ACT Ambulance Service is seeking applications for an Emergency Call Taker within our Communications Centre. This role serves as the first point of contact for individuals in emergencies and coordinates ambulance dispatch to ensure timely responses. Based at AmSO1.1, the position offers a base rate of $72,602 with penalties up to 30.9% for shift work, totaling about $95,041. Applicants should hold relevant qualifications and meet pre-employment checks.