Emergency Medical Dispatcher - 12hr Shifts, 24/7 Ops

NSW Ambulance; Sydney; On-site; AUD 80,000 - 83,000; Full time

Benefits offered by this job

5 weeks of annual leave per year

Salary packaging options up to $9k + $

Staff Support Program

Fitness passport and discounted gym

Job summary

NSW Ambulance in Sydney is seeking an Emergency Medical Dispatcher to promptly deploy ambulance resources in response to emergency calls and non-emergency transports within a defined geographic area using the Computer Aided Dispatch System. The role involves receiving and accurately recording 000 calls, progressing requests for ambulance services, and working across a 24/7 rotating roster.

Training lasts six weeks in Sydney; candidates must hold a First Aid Certificate HLTAID011 and be eligible

Qualifications

• Ability to work in a busy environment with high attention to detail.
• Tech savvy enough to use multiple software systems under pressure.
• Demonstrated persistence and calmness in stressful situations.
• Strong listening and empathetic communication.

Responsibilities

• Deploy ambulance resources promptly via the CAD system.
• Receive and record 000 calls; progress requests for ambulance services.
• Work in a 24/7 rotating roster with 12-hour shifts.

Skills

Multitasking

Attention to detail

Tech savvy

Calm under pressure

Effective communication

Tools

Computer Aided Dispatch System

Job description

NSW Ambulance in Sydney is seeking an Emergency Medical Dispatcher to promptly deploy ambulance resources in response to emergency calls and non-emergency transports within a defined geographic area using the Computer Aided Dispatch System. The role involves receiving and accurately recording 000 calls, progressing requests for ambulance services, and working across a 24/7 rotating roster.

Training lasts six weeks in Sydney; candidates must hold a First Aid Certificate HLTAID011 and be eligible