EMS Dispatch Specialist — Calm, Trusted First-Response

SA Health; City of West Torrens; On-site; AUD 60,000 - 80,000; Full time

Job summary

SA Health in Australia seeks an Emergency Medical Dispatch Support Officer (EMDSO) to be the first point of contact for callers dialing 000 for ambulance services. You will provide guidance, support and calm, clear communication during emergencies.

In this role you will help triage and direct callers, maintain composure under pressure and put patient safety first while working as part of a critical care team.

Qualifications

• Excellent verbal communication and listening skills.
• Ability to build trust and communicate clearly over the phone.
• Maintain composure and make quick, accurate judgments in emergencies.

Responsibilities

• Providing guidance and support to callers.

Skills

Clear communication

Calm under pressure

Phone communication

Job description

SA Health in Australia seeks an Emergency Medical Dispatch Support Officer (EMDSO) to be the first point of contact for callers dialing 000 for ambulance services. You will provide guidance, support and calm, clear communication during emergencies.

In this role you will help triage and direct callers, maintain composure under pressure and put patient safety first while working as part of a critical care team.