Emergency Medical Dispatch Specialist (000 Calls)

SA Health; Adelaide; Presencial; AUD 75.000 - 78.000; Jornada completa

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Descripción de la vacante

SA Ambulance Service is recruiting Emergency Medical Dispatch Support Officers to be the first point of contact for 000 calls in South Australia. You will assist vulnerable people in high-stress moments and guide their care pathways with clear communication.

After a 22-week full-time training, you will transition to casual work and earn a nationally recognised qualification HL T31020 (Certificate III in Ambulance Communications), fully funded by SAAS.

Formación

• Must be able to work 12 hours shift across day and night
• Full-time paid training for approximately 22 weeks
• Gain a nationally recognised qualification: Certificate III in Ambulance Communications (HLT31020) – fully funded by SAAS

Responsabilidades

• Answering emergency calls
• Assessing patient needs
• Providing guidance and support
• Helping determine the most appropriate care pathway

Conocimientos

Communication

Calm under pressure

Empathy

Telephone communication

Teamwork

Educación

Certificate III in Ambulance Communications (HLT31020)

Herramientas

Microsoft Office

Descripción del empleo

SA Ambulance Service is recruiting Emergency Medical Dispatch Support Officers to be the first point of contact for 000 calls in South Australia. You will assist vulnerable people in high-stress moments and guide their care pathways with clear communication.

After a 22-week full-time training, you will transition to casual work and earn a nationally recognised qualification HL T31020 (Certificate III in Ambulance Communications), fully funded by SAAS.