Emergency Dept Admin Officer | Patient Access & Front Desk

HealthcareLink Pty Ltd.; Sydney; On-site; AUD 34,000 - 48,000; Part time

Benefits offered by this job

Fitness Passport

Discounted onsite parking

Employee Assistance Program

Leave options

Salary packaging

Novated vehicle leasing

National discounts program

Job summary

HealthcareLink Pty Ltd. is seeking a part-time Medical Receptionist for a Sydney private hospital.

You will be the first point of contact in the Emergency Department, registering patients, welcoming visitors, confirming Medicare eligibility and directing them to the correct clinical areas. The role requires flexibility to work a rotating roster across all hours, with strong IT skills (Microsoft Office and WebPAS) and a commitment to confidentiality and teamwork.

Qualifications

• Certificate III in Health Administration or at least two years of experience in a similar healthcare setting.
• Proficiency in IT systems, specifically Microsoft Office and inpatient management databases such as WebPAS.
• Understanding of medical terminology.
• Excellent interpersonal skills and ability to multitask.

Responsibilities

• Register all patients presenting to the Emergency Department efficiently and effectively.
• Welcome patients and visitors, confirm Medicare eligibility, and direct to appropriate clinical areas.
• Work a rotating roster covering all hours and days of the week.
• Maintain a professional reception environment and support the Patient Liaison and Admission teams.
• Ensure patient data confidentiality and accuracy.

Skills

Interpersonal skills

Multitasking

Autonomous work

Attention to detail

Fluency in English

Education

Certificate III in Health Administration

Tools

Microsoft Office

WebPAS

Job description

HealthcareLink Pty Ltd. is seeking a part-time Medical Receptionist for a Sydney private hospital.

You will be the first point of contact in the Emergency Department, registering patients, welcoming visitors, confirming Medicare eligibility and directing them to the correct clinical areas. The role requires flexibility to work a rotating roster across all hours, with strong IT skills (Microsoft Office and WebPAS) and a commitment to confidentiality and teamwork.