Emergency Department Administration Officer

Northern Sydney Local Health District; Sydney; On-site; AUD 54,000 - 56,000; Part time

Benefits offered by this job

Flexible shifts

Job summary

Northern Sydney Local Health District is seeking an Administration Officer Level 4 for the Emergency Department at Northern Beaches Hospital. You will be the first point of contact, registering patients and welcoming visitors while guiding them to the right area, on a 24/7 casual roster.

The role requires strong communication, data entry, and computer skills, with a professional phone manner and the ability to work independently or as part of a team.

Qualifications

• Highly professional phone manner and excellent communication skills.
• Excellent oral and written communication skills.
• Well-developed computer skills including accurate data entry.
• Ability to work independently and as part of a team.
• Self-motivated with good time management.
• Flexible with work duties and location.

Responsibilities

• Register all patients at the Emergency Department efficiently and accurately.
• Greet and welcome patients and visitors at the ED reception.
• Direct patients to the appropriate area or person and assist as needed.
• Cover casual shifts on a 24/7 roster.

Job description

Be the first point of contact in our busy Emergency Department and welcome patients and visitors at the reception desk. Flexible casual shifts on a 24 hour roster.

Employment Type: Casual

Position Classification: Administration Officer Level 4

Remuneration: $39.43 - $40.33 per hour

Hours Per Week: Up to 38

Requisition ID: REQ703916

Who we are: We are a health service that touches thousands of lives across the Northern Sydney Local Health District, together as a team of like-minded people. We are passionate, driven and have the skills and knowledge to care for our patients whilst creating the best services possible. Our teams have meaningful, interesting and rewarding work everyday. We challenge and nurture each other, sharing our knowledge and experience so that we can deliver better care for everyone There’s a real sense of belonging here because we value and respect our patients, employees, and teams’ voices. You’ll feel a real privilege being a trusted caregiver in our patients, their families, their carers, and our communities’ lives.

NSLHD is proud of our diverse and inclusive workplaces, a place where health care professionals can thrive and feel they belong. We are committed to ensure that all our people feel respected and participate safely within a work environment without aggression, sexual harassment, discrimination and racism.

Where you'll be working

Northern Beaches Hospital - Emergency Department.

What You'll Be Doing

The main function of the ED Admin Officer is to ensure efficient and effective registration of all patients that present at the Emergency Department of Northern Beaches Hospital, greeting and welcoming patients and visitors as soon as they arrive at the ED reception desk, directing them to the appropriate area or person, or personally attending to their needs. This is a 24/7 service and the role will be required to work casual shifts to cover gaps in a 24/7 roster.

People of Aboriginal and/or Torres Strait Islander background are encouraged to apply.

Candidates Will Need To Meet The Following Criteria

• Highly professional phone manner and excellent communication and interpersonal skills.
• Excellent oral and written communication skills.
• Well-developed computer skills including accurate data entry skills.
• Demonstrated ability to work independently as well as part of a team.
• Ability to be self-motivated with good time management skills.
• Demonstrated flexibility with work duties and location.

For role related queries or questions contact Sarah Atkinson on [e-mail]

This is a NSW Health Category A position which requires immunisation and screening for certain diseases. The full list of requirements are outlined in the NSW Health OASV Policy(Page 11). You will be required to complete the OASV Undertaking/ Declaration Form and TB Assessment Tool during the recruitment process. Please upload this with your application along with any other vaccination evidence that you may have.

NSW Health is committed to implementing the Child Safe Standards.

The team enriching health in millions of ways every day.

Applications Close: 9 November 2026