Embedded Technician Field Service

Komatsu Australia; Mount Thorley; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Family leave policy

Income protection insurance

Career development opportunities

Health benefits with Bupa

Travel discounts with partners

Yearly bonus potential

Referral program

Job summary

Komatsu Australia invites applications for a Service Technician to diagnose, maintain and repair Komatsu and customer equipment both in workshop and in the field. Based with the Mt Thorley Service team, you will service a heavy equipment fleet, perform inspections and produce condition reports with repair recommendations.

You will work within a safety-focused team and contribute to continuous improvement. The role requires trade qualification as Plant Mechanic, mine site experience, and strong

Qualifications

• Qualified Plant Mechanic with mine site experience and focus on safety, quality and customer service.
• Ability to diagnose and repair heavy mobile equipment in workshop or on site.
• Experience with technical reporting and compliance with procedures.

Responsibilities

• Diagnose, maintain and repair Komatsu and customer equipment in workshop and field.
• Service and maintain machinery fleet; conduct inspections and prepare reports and repair recommendations.
• Contribute to safety, quality and continuous improvement; support rental fleet management and major maintenance projects.

Skills

Mine site experience

Heavy equipment diagnostics

Fault-finding

Safety procedures

Technical reporting

Time management

Self-motivated

Willing to travel

Education

Plant Mechanic trade qualification

Job description

At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.

As a Service Technician, you will be responsible for the diagnosis, maintenance, and repair of Komatsu and customer equipment both in the workshop and in the field. Working as part of the Mt Thorley Service team, you will work as a team to service and maintain the machinery fleet, conduct machine inspections, prepare condition reports and repair recommendations, and ensure all work is completed safely, efficiently, and to the highest quality standards.

This role requires strong technical capability, excellent time management, and the ability to work independently while contributing to a collaborative team environment. You will also support rental fleet management, major maintenance projects, technical reporting, and administrative requirements, ensuring exceptional service delivery and customer satisfaction.

Through your commitment to safety, quality workmanship, and continuous improvement, you will play a key role in maintaining equipment reliability and supporting the success of our customers and the Mt Thorley Service Department.

Roster

This position operates on a lifestyle 24/7 roster, comprising rotating day and night shifts. Flexibility and a willingness to work across the roster are essential.

Role Located

Bengalla Mine

What we are looking for

To be successful in this role, you will be a qualified Plant Mechanic with proven mine site experience and a strong commitment to safety, quality, and customer service. You will have the ability to diagnose and repair heavy mobile equipment both in the workshop and in the field, while working effectively as part of a team or independently when required.

Essential Requirements

• Trade qualification as a Plant Mechanic
• Previous mine site experience
• Strong diagnostic and fault-finding skills on heavy mobile equipment
• Ability to work safely and follow established procedures and job scopes
• Sound computer skills and experience with technical reporting
• Excellent time management and organisational skills
• Self-motivated with a proactive approach to work
• Must be willing to travel

Desirable Qualifications

• Dogging Ticket
• Forklift Licence
• Working at Heights Certification
• First Aid Certificate
• Previous Komatsu equipment experience

Komatsu Benefits

• Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits.
• Financial: Income Protection Insurance provided through our company superannuation fund.
• Career: Recognition, awards, flexibility, further education studies and internal career development.
• Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health.
• Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents.
• Yearly Bonus: Potential to receive a yearly bonus.
• Referral Program: $3000 referral payment for referring a successful new employee to Komatsu.