Electronic Security Engineer

Roc Consulting; City of Melbourne; On-site; AUD 120,000 - 140,000; Full time

Benefits offered by this job

Company car

Phone provided

Laptop provided

Superannuation

Job summary

Roc Consulting in Melbourne, VIC is seeking a Technical Engineer to support major data centre and critical infrastructure electronic security systems. The role offers $120k-$140k plus car and super, with a fully maintained company vehicle, phone and laptop provided.

You will diagnose and troubleshoot across CCTV, access control and enterprise security platforms, provide Level 1-2 support, and assist with commissioning, system integration and downtime resolution.

Qualifications

• Previous experience in electronic security technical support/engineering.
• Strong experience with Genetec (highly regarded).
• Experience supporting CCTV, Access Control and integrated security systems.

Responsibilities

• Provide Level 1 & 2 technical support across electronic security systems.
• Diagnose and resolve complex hardware, software, network & integration faults.
• Provide remote technical support to technicians and attend site when required.
• Support configuration, programming, commissioning and system integration.
• Manage technical incidents through investigation, escalation and resolution. Complete technical documentation and assist with system testing and upgrades.

Skills

Genetec

CCTV

Access control

Troubleshooting

Networking

L1/L2 Support

Job description

Technical Engineer - Electronic Security

Melbourne, VIC.

$120k - $140k + Car + Super

About the Role

An opportunity is available for an experienced Technical Engineer to join a leading national electronic security integrator, supporting major data centre and critical infrastructure environments.

This position will have a strong focus on technical support, fault diagnosis, system troubleshooting and commissioning, working across enterprise electronic security platforms. You'll provide both remote and onsite support to field technicians and customers, with a particular focus on maintaining high-availability security systems.

• $120k - $140k + Super (Negotiable on experience)
• Fully maintained company vehicle
• Phone and laptop provided
• Exposure to enterprise-level electronic security technology
• Join an established national security integrator with ongoing project work

Duties

• Provide Level 1 & Level 2 technical support across electronic security systems
• Diagnose and resolve complex hardware, software, network & integration faults
• Provide remote technical support to technicians and attend site when required
• Support configuration, programming, commissioning and system integration
• Manage technical incidents through investigation, escalation and resolutionComplete technical documentation and assist with system testing and upgrades

Skills & Experience

• Previous experience within electronic security technical support/engineering
• Strong experience with Genetec (highly regarded)
• Experience supporting CCTV, Access Control and integrated security systems
• Strong fault-finding, networking and systems troubleshooting capability
• Previous L1/L2 support or technical escalation experience
• NV1 Security Clearance (highly regarded)
• Data centre, Defence or critical infrastructure experience advantageous

About the Company

An established national electronic security integrator delivering sophisticated security solutions across data centres, government, commercial and critical infrastructure environments.

The business works with leading enterprise security technologies and has a strong pipeline of major projects across Australia.