Electoral Services Support Officer – Flexible, Impactful Role

Australian Electoral Commission; Maryborough; On-site; AUD 40,000 - 56,000; Part time

Job summary

Australian Electoral Commission is seeking Service Support Officers in Maryborough/Hervey Bay, Toowoomba and Robina to support electoral roll maintenance and event delivery. The role involves supervising APS 1 staff, delivering customer-focused services as needed, and reporting to a Team Leader.

Part-time status with potential full-time hours during peak periods. These roles contribute to enrolment administration and project work across the electoral cycle, with responsibilities increasing

Qualifications

• Demonstrated resilience in changing operations and priorities.
• Clear communication with team members and stakeholders.
• Ability to work collaboratively and support team goals.
• Act with integrity and take responsibility for work within procedures.
• Ability to manage competing tasks and seek guidance when needed.
• Deliver quality customer service and project outcomes within policy.

Responsibilities

• Support in supervising Temporary Election Workforce (TEW).
• Assist with delivery of electoral services and enrolment administration.
• Work with Project Officers and Service Officers under guidance of a Team Leader.
• Adapt to peak workload periods with increased hours and flexibility.

Skills

Resilience and adaptability

Clear communication

Team collaboration

Integrity and accountability

Prioritization and multitasking

Customer service

Problem identification

Independent working

MS Office skills

Australian citizenship

Political neutrality

Tools

Microsoft Office Suite

Job description

Australian Electoral Commission is seeking Service Support Officers in Maryborough/Hervey Bay, Toowoomba and Robina to support electoral roll maintenance and event delivery. The role involves supervising APS 1 staff, delivering customer-focused services as needed, and reporting to a Team Leader.

Part-time status with potential full-time hours during peak periods. These roles contribute to enrolment administration and project work across the electoral cycle, with responsibilities increasing