Election Services & Events Coordinator

Australian Electoral Commission; Townsville City; On-site; AUD 60,000 - 75,000; Full time

Job summary

Australian Electoral Commission is seeking a Service Officer to support Australia’s electoral system from offices in Toowoomba, Townsville, and Robina. You will handle enrolment enquiries, process enrolment applications and assist with event delivery, recruitment, and operational tasks across teams.

You will thrive in a dynamic, client-focused environment, balancing competing priorities with strong attention to detail and a proactive approach.

Qualifications

• Strong customer service skills and the ability to handle enquiries accurately.
• Attention to detail and the capacity to maintain records.
• Good organisational skills and the ability to manage multiple tasks.

Responsibilities

• Provide frontline customer service to the public and respond to enrolment enquiries.
• Process a range of electoral enrolment applications with accuracy.
• Support delivery of electoral events and project activities in a fast-paced environment.
• Coordinate tasks across teams to meet agency priorities and timescales.

Skills

Customer service

Attention to detail

Organisational skills

Communication

Teamwork

Problem-solving

Tools

Microsoft Office

Job description

Australian Electoral Commission is seeking a Service Officer to support Australia’s electoral system from offices in Toowoomba, Townsville, and Robina. You will handle enrolment enquiries, process enrolment applications and assist with event delivery, recruitment, and operational tasks across teams.

You will thrive in a dynamic, client-focused environment, balancing competing priorities with strong attention to detail and a proactive approach.