Election Services & Support Officer

Australian Electoral Commission; Gold Coast City; On-site; AUD 55,000 - 75,000; Part time

Job summary

Australian Electoral Commission is seeking Service Support Officers across multiple offices to maintain electoral roll integrity and assist in delivering electoral services. The roles involve supervising temporary staff, supporting project delivery, and responding to changing priorities in a fast-paced environment.

Officers may work part-time with full-time workloads during peak periods, performing basic to moderately complex tasks under general direction while contributing to enrolment

Qualifications

• Demonstrated resilience when adapting to changing priorities.
• Clear and effective communication with colleagues and stakeholders.
• Ability to work well in team environments and build productive relationships.
• Commitment to integrity and responsible decision-making within procedures.
• Ability to prioritise tasks to meet deadlines and policy guidelines.
• Experience delivering quality customer service and supporting project outcomes.
• Strong self-management to work remotely under limited supervision.
• Proficient use of Microsoft Office for administration and reporting.

Responsibilities

• Support electoral roll maintenance and the delivery of electoral events.
• Assist in supervising temporary workforce during peak periods.
• Provide customer-focused services when required and work with project teams.
• Contribute to enrolment administration and assist with various electoral cycle projects.

Skills

Resilience

Communication

Teamwork

Integrity

Prioritisation

Customer service

Self-management

Microsoft Office

Tools

Microsoft Office

Job description

Australian Electoral Commission is seeking Service Support Officers across multiple offices to maintain electoral roll integrity and assist in delivering electoral services. The roles involve supervising temporary staff, supporting project delivery, and responding to changing priorities in a fast-paced environment.

Officers may work part-time with full-time workloads during peak periods, performing basic to moderately complex tasks under general direction while contributing to enrolment