Electoral Services Officer — Shape Australia’s Democracy

Australian Electoral Commission; Toowoomba Regional; On-site; AUD 60,000 - 85,000; Full time

Job summary

Australian Electoral Commission – Toowoomba QLD is seeking motivated Service Officers to support Australia’s electoral system. You’ll blend customer service, administration, and project support to ensure enrolments and events run smoothly and securely.

You’ll handle enrolment enquiries, process applications, and contribute to event delivery across multiple offices, with training and guidance provided to succeed in a collaborative team.

Qualifications

• Frontline customer service experience preferred
• Strong administrative skills and attention to detail
• Ability to manage competing priorities
• Good communication and interpersonal skills

Responsibilities

• Provide frontline support to the public by handling enrolment enquiries
• Process a variety of electoral enrolment applications with accuracy
• Support delivery of electoral events and projects
• Coordinate operational tasks and assist with temporary staff during events

Job description

Australian Electoral Commission – Toowoomba QLD is seeking motivated Service Officers to support Australia’s electoral system. You’ll blend customer service, administration, and project support to ensure enrolments and events run smoothly and securely.

You’ll handle enrolment enquiries, process applications, and contribute to event delivery across multiple offices, with training and guidance provided to succeed in a collaborative team.