EL1 Assistant Director - Service Delivery

Government client (agency undisclosed); Adelaide; On-site; AUD 111,000 - 114,000; Full time

Job summary

Government client (agency undisclosed) in Adelaide seeks an experienced EL1 Assistant Director - Service Delivery to lead safeguarding advisory coordination and risk assessment. This full-time labour hire contract runs January 2027 through 31 December 2027 with a daily rate of $602.55 plus Superannuation.

You will lead a high-performing team, oversee workload planning, and drive improvements to safeguarding capability across the agency.

Qualifications

• Experience leading safeguarding teams.
• Strong ability to prioritise workloads and oversee performance.
• Experience providing advice on complex risk and safeguarding matters.

Responsibilities

• Lead and manage a high-performing safeguarding team.
• Oversee workflow allocation, team capacity, and performance to ensure timely service delivery.
• Provide leadership and guidance on complex safeguarding matters and participant risks.
• Build relationships with stakeholders across operational and executive levels.
• Drive continuous improvement initiatives to enhance safeguarding capability.

Skills

Team leadership

Operational management

Risk assessment

Stakeholder engagement

Continuous improvement

Job description

We are seeking an experienced EL1 Assistant Director - Service Delivery in Adelaide to lead a high-performing team responsible for safeguarding advice coordination, risk assessment, and operational support within a large Government agency. This is a full-time labour hire contract commencing January 2027 through to 31 December 2027, offering $602.55 per day plus Superannuation.

Key Responsibilities

• Lead and manage a high-performing safeguarding team.
• Oversee workflow allocation, team capacity, and performance to ensure timely service delivery.
• Provide leadership and expert guidance on complex safeguarding matters and emerging participant risks.
• Build strong relationships with stakeholders across operational and executive levels.
• Drive continuous improvement initiatives to enhance organisational safeguarding capability.

Essential Skills & Experience

• Proven ability to lead and develop high-performing teams.
• Strong operational management skills, including prioritisation of workloads and performance oversight.
• Experience providing advice on complex risk and safeguarding matters.
• Exceptional stakeholder engagement and influencing capabilities.
• Demonstrated success driving business improvement and operational excellence.

Desirable Experience

• Knowledge of safeguarding principles, risk management frameworks
• Experience using data and reporting to monitor performance and inform decision-making.
• Experience developing operational guidance, frameworks, governance arrangements, or business processes.
• Experience leading projects, organisational change, or business improvement initiatives.

As this role is with a Federal Government Agency, applicants are required to be Australian Citizens. Applicants new to DFP may be asked to provide additional information including work rights status via a survey link - if requested, we ask that you provide this information in order to expedite your application. DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via [e-mail] or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.

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