Education Consultant/Registered Migration Agent assistant --Mandarin Speaking

Uniglobalcareers; Hobart; On-site; AUD 60,000 - 75,000; Full time

Job summary

Compass Education and Migration Pty Ltd in Hobart is seeking a full-time Mandarin-speaking Education Consultant and Registered Migration Agent assistant. You will support international students with education, applications, migration and visa processes, coordinating with providers and managing client files.

The role requires strong Mandarin and English communication, attention to detail, and the ability to work with migration documentation and CRM systems to ensure timely, accurate guidance.

Qualifications

• Experience as an Education Consultant or Registered Migration Agent assistant.
• Ability to keep up-to-date with changing legislation and policies.
• Ability to learn new systems and processes quickly.
• Strong writing and communication skills.

Responsibilities

• Provide professional academic advice for international students.
• Communicate with education providers to follow up on student applications.
• Assist with student applications and enrolments.
• Assist students with visa applications.
• Support the Migration Agent in preparing documentation for visa applications.
• Assist in preparing timely and accurate advice regarding visa options and related migration matters.
• Liaise with clients by phone, email, and in person.
• Gather visa documents from clients and follow up on applications.
• Maintain and update client files accurately within relevant systems and CRM platforms.

Skills

Strong writing and communication

Customer service

Independence

Liaising with DHA/education providers

Education

Education Consultant experience

Migration Agent assistant experience

Tools

CRM systems

Job description

Australia — International Student Market

822K inbound students (2024) +10%

1. China 168K

2. India 128K

3. Nepal 57K

4. Vietnam 33K

5. Malaysia 26K

3 international branch campuses in Australia

OVERVIEW COMPASS EDUCATION AND MIGRATION PTY LTD is seeking a full-time Mandarin-speaking Education Consultant and Registered Migration Agent assistant for its Hobart office. The company works with international students across Australia and provides support with education, applications, migration, and visa processes. This role involves assisting students, communicating with education providers, and supporting migration documentation and client management activities.

Key responsibilities

• Provide professional academic advice for international students
• Communicate with education providers to follow up on student applications
• Assist with student applications and enrolments
• Assist students with visa applications
• Support the Migration Agent in preparing documentation for visa applications
• Assist in preparing timely and accurate advice regarding visa options and related migration matters
• Liaise with clients by phone, email, and in person
• Gather visa documents from clients and follow up on applications
• Maintain and update client files accurately within relevant systems and CRM platforms

Requirements

• Experience as an Education Consultant or Registered Migration Agent assistant
• Ability to remain informed about changing legislation and policies
• Ability to learn new systems and processes quickly
• Strong writing and communication skills
• Professional, accurate, and detail-oriented work approach
• Ability to work independently without supervision
• Ability to communicate and liaise effectively with the Department of Home Affairs, education providers, and other parties
• Strong customer service attitude WHY THIS ROLE MATTERS This position supports international students through important education and migration processes, including applications, enrolment, and visa preparation. The role also contributes to accurate client support and communication between students, education providers, and migration professionals.

Bonus: Application advice

• Highlight experience supporting international students with education or migration applications
• Demonstrate communication ability in both Mandarin and English
• Provide examples of handling visa documentation or client administration accurately
• Mention experience using CRM systems or managing detailed client files
• Emphasize customer service skills and the ability to assist clients professionally
• Include examples showing attention to detail and the ability to manage multiple applications efficiently