Education Consultant/Registered Migration Agent assistant --Mandarin Speaking

Uniglobalcareers; Sydney; Hybrid; AUD 55,000 - 75,000; Full time

Job summary

Compass Education and Migration Pty Ltd in Sydney seeks a Mandarin-speaking Education Consultant and Registered Migration Agent assistant to support international students with university offers, visa matters, and related client services.

You will manage student applications, liaise with education providers, and maintain CRM records while assisting clients through visa processes, working closely with the Migration Agent.

Qualifications

• Experience supporting international students or migration processes.
• Strong written and spoken communication in Mandarin and English.
• Ability to learn new systems and processes quickly.

Responsibilities

• Provide professional academic advice for international students.
• Communicate with education providers to follow up on student applications.
• Assist with student applications and enrolments.
• Assist students with visa applications.
• Support the Migration Agent in preparing documentation for visa applications.
• Assist in preparing timely and accurate advice regarding visa options and related immigration matters.
• Liaise with clients by phone, email, and in person.
• Gather visa documents from clients and follow up on applications.
• Maintain and update client files in CRM platforms.

Skills

Education consulting

Migration assistance

Client communication

CRM proficiency

Education

Experience in education/migration field

Tools

CRM systems

Job description

Australia — International Student Market

822K inbound students (2024) +10%

1. China 168K

2. India 128K

3. Nepal 57K

4. Vietnam 33K

5. Malaysia 26K

3 international branch campuses in Australia

OVERVIEW COMPASS EDUCATION AND MIGRATION PTY LTD is seeking a full-time Mandarin-speaking Education Consultant and Registered Migration Agent assistant to join its Sydney headquarters team. The organisation works with international students across education and migration services, supporting university offers, applications, visa matters, and related client services. This role combines student support, communication with education providers, and administrative assistance for migration and visa processes. The position also involves maintaining accurate records, working with CRM systems, and assisting clients throughout their applications.

Key responsibilities

• Provide professional academic advice for international students
• Communicate with education providers to follow up on student applications
• Assist with student applications and enrolments
• Assist students with visa applications
• Support the Migration Agent in preparing documentation for visa applications
• Assist in preparing timely and accurate advice regarding visa options and related immigration matters
• Liaise with clients by phone, email, and in person
• Gather visa documents from clients and follow up on applications
• Maintain and update client files accurately within relevant systems and CRM platforms
• Communicate effectively with the Department of Home Affairs, education providers, and other parties

Requirements

• Experience as an Education Consultant or Registered Migration Agent assistant
• Ability to remain updated on changing legislation and policies
• Ability to learn new systems and processes quickly
• Strong writing and communication skills
• Professional, fast, and accurate work style with high attention to detail
• Ability to work independently without supervision
• Strong project management ability
• Ability to communicate and liaise effectively with the Department of Home Affairs, education providers, and other stakeholders
• Strong customer service attitude WHY THIS ROLE MATTERS This role supports international students as they navigate education, applications, migration, and visa processes in Australia. Accurate communication, organisation, and the ability to assist clients effectively can contribute to positive student experiences and timely processing outcomes. The position also plays an important part in connecting students with education providers while supporting migration documentation and compliance requirements.

Bonus: Application advice

• Highlight previous experience supporting international students, education applications, or migration processes
• Provide examples that demonstrate strong communication ability in both Mandarin and English
• Show experience working with detailed documentation, CRM systems, or administrative processes
• Emphasise customer service experience and the ability to manage multiple applications accurately
• Demonstrate knowledge of visa procedures, education providers, or migration-related administration where relevant
• Prepare examples of situations where you worked independently and managed competing priorities successfully