Ecommerce Manager

Searchability; City of Brisbane; Hybrid; AUD 120,000 - 130,000; Full time

Benefits offered by this job

Hybrid work

Job summary

Searchability partners with a fast-growing Australian consumer brand to appoint an Ecommerce Manager who will own the online customer journey and convert attention into revenue. This hands-on role focuses on ecommerce, performance, creative and data-driven decision making.

Based in Brisbane with hybrid work, the role covers Shopify store management, paid media, Klaviyo/CRM, and CRO analytics to drive conversions and growth.

Qualifications

• 3+ years’ experience in Ecommerce/DTC
• Strong hands-on Shopify experience
• Experience across Paid Media and performance marketing
• Solid Klaviyo / CRM experience
• Strong understanding of CRO, customer journeys and ecommerce analytics
• Eye for creative and understanding of what makes digital content convert
• Commercial, data-led approach without losing sight of the customer
• Experience in fast-paced consumer, retail, food, beauty, lifestyle or DTC environment

Responsibilities

• Own day-to-day ecommerce function across Shopify, Paid Media, Klaviyo & CRM, and Creative
• Improve CRO and customer journey to boost conversion and AOV
• Collaborate with content and creative teams
• Use reporting and analytics to guide focus and decisions
• Manage campaigns launches, product drops and promotions

Skills

Ecommerce/DTC experience

Shopify experience

Paid Media / performance marketing

Klaviyo / CRM

CRO & Customer Journey

Creative / digital content

Data-driven / analytics mindset

Experience in fast-paced consumer/ret/

Tools

Shopify

Job description

We’re working with a fast-growing Australian consumer brand that has built a seriously loyal following and is entering an exciting next stage of growth.

With a strong online presence, a highly engaged customer base and a product people genuinely love, the business is looking for an Ecommerce Manager to take ownership of the online customer journey and help turn attention into revenue.

This is a hands-on role for someone who loves ecommerce, performance, creative and getting stuck into the numbers.

Ecommerce Manager | Shopify, Paid Media, Klaviyo, CRM & Creative

Brisbane | Hybrid | $120K–$130K + super

ABOUT YOU

• 3+ years’ experience in Ecommerce/DTC
• Strong hands‑on Shopify experience
• Experience working across Paid Media and performance marketing
• Solid Klaviyo / CRM experience
• A strong understanding of CRO, customer journeys and ecommerce analytics
• An eye for creative and an understanding of what makes digital content convert
• A commercial, data‑led approach without losing sight of the customer
• Experience working in a fast‑paced consumer, retail, food, beauty, lifestyle or DTC environment

THE ROLE

You’ll own the day‑to‑day ecommerce function, working across:

• Shopify – managing, merchandising and continuously improving the online store
• Paid Media – working closely with internal/external partners to drive profitable customer acquisition
• Klaviyo & CRM – owning email, retention, customer journeys and lifecycle campaigns
• Creative – working closely with content and creative teams
• CRO & Customer Journey – identifying opportunities to improve conversion & AOV
• Reporting & Analytics – using data to understand what’s working, what isn’t and where to focus next
• Campaign launches, product drops, promotions and broader ecommerce initiatives

Most importantly, you’re someone who likes doing, not just managing. You’ll be comfortable getting into Shopify, looking at the numbers, briefing creative, testing ideas and making things happen.

WHO ARE WE?

We're a results-driven digital agency partnering with some of the world's most recognisable brands to deliver high-impact marketing solutions. Combining expertise across paid media, SEO, content, and digital strategy, we create campaigns that are not only creative but built to perform. By taking a consultative approach and truly understanding our clients' business challenges, we position ourselves as a trusted partner - focused on driving measurable growth, maximising ROI, and delivering long-term success.