E-commerce Logistics & Shopify Operations Coordinator

Hawkeye Vintage; Melbourne; On-site; AUD 52,000 - 78,000; Full time

Job summary

Hawkeye Vintage is seeking a detail-driven operations assistant in Melbourne to support parcel fulfilment, inventory control, carrier coordination, Shopify management and customer service. The role involves auditing orders, maintaining data accuracy and helping with day-to-day Shopify processes to ensure smooth order processing and reliable service.

On occasion you may assist with live stream sales as Brand assistant, process payment links, handle digital marketing tasks, and support layby

Qualifications

• Experience with order fulfilment, inventory management or warehouse operations.
• Familiarity with Shopify and online order management.

Responsibilities

• Pack parcels accurately and efficiently for dispatch.
• Manage order fulfilment from order receipt through to shipment.
• Maintain accurate inventory records and monitor stock levels.
• Coordinate carrier management and support timely deliveries.
• Maintain and review systems and data to support operational accuracy.
• Provide responsive customer service and resolve order-related enquiries.
• Audit Shopify orders to identify and correct errors or discrepancies.
• Manage Shopify processes, information and day-to-day administration.

Skills

Attention to detail

Inventory management

Customer service

Time management

Communication

Tools

Shopify

Order management systems

Job description

Hawkeye Vintage is seeking a detail-driven operations assistant in Melbourne to support parcel fulfilment, inventory control, carrier coordination, Shopify management and customer service. The role involves auditing orders, maintaining data accuracy and helping with day-to-day Shopify processes to ensure smooth order processing and reliable service.

On occasion you may assist with live stream sales as Brand assistant, process payment links, handle digital marketing tasks, and support layby