Junior Online & Social Media Assistant

STATE Of EMBRACE; Bellingen Shire; On-site; AUD 40,000 - 48,000; Full time

Job summary

STATE Of EMBRACE is seeking an organised assistant to support our women's fashion boutique and online store in NSW. You will help keep orders flowing, respond to customer inquiries, and assist with stock updates and product listings.

Join our team to bring the brand to life on social media, create content for Instagram, TikTok and Facebook, help with shoots, and support launches and email campaigns.

Qualifications

• Assist our team in store in our women's fashion boutique.
• Pick, pack and dispatch online orders with care and accuracy.
• Manage orders, returns and exchanges in Shopify.
• Respond to customer enquiries via email, DMs and comments.
• Assist with keeping online stock levels and product listings up to date.
• Assist with social media instore & location, create and schedule content for Instagram, TikTok and Facebook.
• Assist with shoot product flat-lays, styling reels and behind-the-scenes content.
• Support launches, sales and email campaigns.

Responsibilities

• Support in-store customer service and boutique operations.
• Process and ship online orders with attention to detail.
• Handle returns and exchanges via Shopify and update records.
• Respond to customer inquiries through email, DMs, and comments.
• Maintain accurate online stock and product listings.
• Create and schedule social content for Instagram, TikTok and Facebook.

Tools

Shopify

Instagram

TikTok

Facebook

Email

Job description

We're looking for an organised, detail-loving assistant to keep our women's fashion labels online orders running smoothly and assist in bringing our brand to life on social.

• Assist our team in store in our women's fashion boutique


• Pick, pack and dispatch online orders with care and accuracy


• Manage orders, returns and exchanges in Shopify


• Respond to customer enquiries via email, DMs and comments


• Assist with keeping online stock levels and product listings up to date


• Assist with social media instore & location , create and schedule content for Instagram, TikTok and Facebook


• Assist with shoot product flat-lays, styling reels and behind-the-scenes content


• Support launches, sales and email campaigns