Dynamic Transport Allocator

Lantrak Management Pty Ltd; Gold Coast City; On-site; AUD 65,000 - 90,000; Full time

Job summary

Lantrak is looking for an organised and confident Allocator to join our Yatala Operations team. Sitting at the centre of our daily operations, you’ll coordinate customer bookings, allocate trucks and contractors across multiple projects and respond to changing requirements throughout the day.

It’s a fast-moving role where priorities can change quickly. You’ll need to be comfortable making decisions, communicating with drivers and customers, and maintaining accurate information in our OMS while

Qualifications

• Experience in transport, logistics, scheduling or a similar operational environment.
• Strong communication skills with drivers, contractors and customers.
• Ability to prioritise and make clear decisions in a fast-moving environment.
• Attention to detail and organisational skills.
• Willingness to learn new processes and work as part of a busy operations team.

Responsibilities

• Handle a high volume of inbound calls professionally and efficiently
• Enter and manage job bookings in OMS with accuracy
• Communicate clearly with customers, sales staff and project teams
• Allocate compliant contractors and equipment to scheduled jobs
• Build strong working relationships with contractors and support recruitment
• Set up new COD accounts, verify details and process pre-authorisations
• Maintain accurate job notes and documentation
• Identify unsupplied jobs and proactively work towards solutions
• Support Lantrak's Transport Manager with contractor performance monitoring

Skills

Transport scheduling

Dispatching

Customer communication

OMS proficiency

Contractor coordination

Tools

OMS

Job description

Lantrak is looking for an organised and confident Allocator to join our Yatala Operations team. Sitting at the centre of our daily operations, you’ll coordinate customer bookings, allocate trucks and contractors across multiple projects and respond to changing requirements throughout the day.

It’s a fast-moving role where priorities can change quickly. You’ll need to be comfortable making decisions, communicating with drivers and customers, and maintaining accurate information in our OMS while