Dynamic Service Administrator – Fast-Paced Customer Support

Hobart Food Equipment; Sydney; On-site; AUD 55,000 - 70,000; Full time

Job summary

HOBART Food Equipment in Sydney is seeking a Service Administrator for our Silverwater head office. This permanent full-time role supports our sales and service functions and requires a passion for delivering outstanding customer service.

If you have a friendly phone manner, strong organisational skills and experience with Pronto software, you’ll join a supportive team where your efforts are valued and recognition is part of the culture.

Qualifications

• Minimum 1+ year of experience in a similar administrative or support role.
• Experience with Pronto software highly regarded.
• Strong problem-solving and time management skills.
• Excellent communication and customer service abilities.
• Professional and adaptable phone manner.
• Ability to multitask and prioritise effectively.

Responsibilities

• Manage busy switchboard, transferring calls & taking messages.
• Process credit card payments.
• Creation of new customers.
• Logging service calls.
• Other ad-hoc duties as assigned.

Skills

Phone handling

Customer service

Credit card payments

Pronto software

Time management

Multitasking

Tools

Pronto

Job description

HOBART Food Equipment in Sydney is seeking a Service Administrator for our Silverwater head office. This permanent full-time role supports our sales and service functions and requires a passion for delivering outstanding customer service.

If you have a friendly phone manner, strong organisational skills and experience with Pronto software, you’ll join a supportive team where your efforts are valued and recognition is part of the culture.