Dynamic IT Site Technician - Windows, Cloud & Networking

MINERAL RESOURCES LIMITED; City Of Stirling; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Career development

Health benefits

Deals and discounts

Job summary

MINERAL RESOURCES LIMITED is seeking a DTS Site Technician to provide onsite IT support across regional sites in Western Australia. You will troubleshoot Windows desktops, Office 365 and related services while maintaining strong customer relationships and timely response to incidents.

The role involves working with networking, virtualization, and core IT projects in a fast-paced mining environment. Prior IT support experience and relevant certifications are valued.

Qualifications

• Requires tertiary technology qualification or industry certifications.
• Proficiency in Windows Desktop Environment and Office 365.

Responsibilities

• Provide onsite technical support to end users across regional locations.
• Deliver troubleshooting and problem-solving for Windows desktop environments and Office 365.
• Work with networking technologies including switching, routing, firewalls and wireless systems.
• Apply knowledge of MS Exchange, Active Directory, Office 365 and Azure.
• Assist with virtualization systems such as Hyper‑V and VMware.
• Manage incidents, requests and problem resolution in ServiceNow.
• Support the implementation and rollout of IT projects onsite.
• Deliver professional customer service with clear communication.

Skills

Customer service

Time management

Organisational skills

Troubleshooting

Education

Relevant tertiary technology qualification or industry certifications

Tools

Windows OS

Office 365

Networking technologies

Exchange/AD/Azure

Virtualisation (Hyper-V/VMware)

ServiceNow

Job description

MINERAL RESOURCES LIMITED is seeking a DTS Site Technician to provide onsite IT support across regional sites in Western Australia. You will troubleshoot Windows desktops, Office 365 and related services while maintaining strong customer relationships and timely response to incidents.

The role involves working with networking, virtualization, and core IT projects in a fast-paced mining environment. Prior IT support experience and relevant certifications are valued.