Dynamic Customer Service & Admin Specialist

Fienza; City of Moreton Bay; On-site; AUD 55,000 - 70,000; Full time

Job summary

Fienza is seeking a Customer Service Representative to join our growing team in Queensland. The role focuses on delivering exceptional service, accurate data entry, and effective communication with customers.

Ideal candidates have at least 2 years in an administration or phone-based customer service environment, with a knack for fast, precise work and a professional, proactive approach. This on-site position supports growth within a national fixtures business.

Qualifications

• Minimum of 2 years of administration team experience, preferably in a phone-based customer service role.
• Lightning-fast data entry skills with unwavering attention to detail.
• Polished, mature disposition and excellence in customer service and negotiation.
• Professional presentation in all interactions.
• Thrives in a fast-paced, demanding work environment.
• Strong work ethic and commitment to teamwork.
• Master time management and organisation.
• Self-starter with a can-do attitude and autonomy.
• Ability to multitask without errors.
• Willingness to learn and adapt quickly to the PRONTO software.

Skills

Data entry

Customer service

Phone support

Time management

multitasking

Communication

Tools

PRONTO software

Job description

Fienza is seeking a Customer Service Representative to join our growing team in Queensland. The role focuses on delivering exceptional service, accurate data entry, and effective communication with customers.

Ideal candidates have at least 2 years in an administration or phone-based customer service environment, with a knack for fast, precise work and a professional, proactive approach. This on-site position supports growth within a national fixtures business.