Dynamic Club Operations Lead (4‑Day Week)

PARRA Group; Parramatta; On-site; AUD 80,000 - 110,000; Full time

Benefits offered by this job

Free tickets to Parramatta Eels home|+

Free staff meals

Onsite parking

Staff discounts

Training & development

Job summary

Parramatta Leagues Club is seeking a hands-on Duty Manager to lead daily operations across gaming, bar and customer service areas. You will coach staff, coordinate shifts, ensure compliance with liquor and gaming regulations, and maintain a safe, welcoming venue.

The role requires 3+ years in a licensed club, strong leadership and communication, and a proactive, solutions-focused approach to delivering exceptional member experiences.

Qualifications

• 3+ years’ experience as a Duty Manager in a licensed club.
• Proven leadership and team supervision abilities.
• Strong communication and reporting skills.
• Active First Aid certification preferred.
• Solid knowledge of gaming and bar operations, NSW regulations.

Responsibilities

• Oversee daily operations across gaming, bar and customer service areas.
• Ensure compliance with liquor, gaming, RSA, RCG and RGO regulations.
• Lead, coach, and motivate staff; manage shift briefs and incident reporting.
• Coordinate shifts; respond to incidents and maintain safe, welcoming venues.
• Engage with regulators, contractors and NSW Police as needed.

Skills

Duty Manager experience

Leadership

Communication

First Aid

Regulatory compliance

Tools

Swiftpos

S7000

Employment Hero

Job description

Parramatta Leagues Club is seeking a hands-on Duty Manager to lead daily operations across gaming, bar and customer service areas. You will coach staff, coordinate shifts, ensure compliance with liquor and gaming regulations, and maintain a safe, welcoming venue.

The role requires 3+ years in a licensed club, strong leadership and communication, and a proactive, solutions-focused approach to delivering exceptional member experiences.