Administration Coordinator – Full Time

Flick Anticimex; Melbourne; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Full-time role

Competitive salary

Ongoing training and development

National career growth opportunities

Supportive team culture

Employee discounts

Well-being benefits

Equal opportunity employer

Job summary

Flick Anticimex is a trusted national leader in pest control, hygiene and essential services with over 50 branches across Australia and the Pacific Region. We are seeking a proactive Administration Coordinator for our Melbourne Springvale branch to support day-to-day office and operational coordination.

This role suits an experienced administrator who thrives on ownership, working with operational teams and delivering high-quality customer service in a fast-paced environment.

Qualifications

• Experience in administration is essential.
• Strong organisational and coordination skills.
• Proficient with MS Office (Outlook, Word, Excel) and business systems.

Responsibilities

• Coordinate day-to-day administrative and operational support for the Springvale branch.
• Act as a key point of contact for customers, technicians and internal teams.
• Manage incoming and outgoing phone calls and emails with professionalism and accuracy.
• Liaise with customers and internal stakeholders to confirm works and support smooth service delivery.
• Support planning, scheduling and coordination of daily operations.
• Maintain accurate records, documentation and system updates.
• Ensure compliance with client requirements and Flick procedures.
• Promote Flick products and service offerings where appropriate.
• Support the wider team with general and ad hoc administrative tasks.

Skills

Administration

MS Office

Tools

Microsoft Office

Job description

Flick Anticimex is a trusted national leader in pest control, hygiene and essential services, with over 50 branches across Australia and the Pacific Region. We are seeking a proactive and organised Administration Coordinator to join our Melbourne branch located in Springvale, supporting day‑to‑day office and operational coordination.

This role is ideal for an experienced administrator who enjoys taking ownership, working closely with operational teams and providing a high standard of customer service in a fast‑paced environment.

As part of the Flick Anticimex family, you’ll receive comprehensive onboarding, training and ongoing support to set you up for success. With opportunities across Australia, this position offers long‑term career potential within a stable, well‑established organisation.

Key Responsibilities

Coordinate day‑to‑day administrative and operational support for the Springvale branch

Act as a key point of contact for customers, technicians and internal teams

Manage incoming and outgoing phone calls and emails with professionalism and accuracy

Liaise with customers and internal stakeholders to confirm works and support smooth service delivery

Support planning, scheduling and coordination of daily operations

Maintain accurate records, documentation and system updates

Ensure compliance with client requirements and Flick procedures

Promote Flick products and service offerings where appropriate

Support the wider team with general and ad hoc administrative tasks

About You

Previous administration experience is essential

Strong organisational and coordination skills with high attention to detail

Confident using Microsoft Office (Outlook, Word, Excel) and business systems

Excellent written and verbal communication skills with a professional phone manner

Customer‑focused, reliable and solutions‑oriented

Ability to manage competing priorities in a fast‑paced environment

Works well independently while contributing positively to a team

What We Offer

Full‑time role based at our Springvale branch

Competitive salary aligned to experience

Ongoing training and development

National career growth opportunities

Supportive, inclusive and team‑focused workplace culture

Rewards and recognition program

Employee discounts on Flick products and services

Well‑being, benefits and employee rewards program

Equal opportunity employer

About Flick Anticimex

Flick Anticimex is an iconic Australian brand and one of Australia and New Zealand’s leading pest control and hygiene companies. We employ over 1,500 staff and service more than 325,000 customer sites annually, delivering essential services that protect people, businesses and communities.