Duty Managers | Find Your Next Move Across Sydney

Hospoworld Resourcing; Sydney; On-site; AUD 65,000 - 80,000; Full time

Job summary

Hospoworld Resourcing is partnering with hospitality venues across Sydney to recruit Duty Managers for busy shifts in pubs, clubs, bars and restaurants. The role focuses on hands-on leadership, supporting teams and ensuring guest experiences meet high standards.

Responsibilities span service, staffing, safety, cash handling and incident response. Opportunities vary by venue, offering a path for experienced managers or strong supervisors to step up in a dynamic hospitality environment.

Qualifications

• Experience leading a team in a pub, club, bar, restaurant or comparable hospitality venue.
• Strong leadership presence and willingness to get involved during busy shifts.
• Clear communication with guests, colleagues, security and management.
• Excellent organisation and prioritisation during peak periods.
• Experience with cash handling and shift reporting.

Responsibilities

• Taking charge of daily shifts, overseeing service, staffing and venue presentation.
• Leading teams across food and beverage, bar, gaming and customer service.
• Coordinating staff deployment and breaks to keep service flowing.
• Supporting the team on the floor and stepping in where needed.
• Handling guest feedback and resolving concerns calmly and confidently.
• Maintaining venue procedures, responsible service and workplace safety standards.
• Overseeing opening and closing, cash handling, reconciliations and handovers.
• Responding to incidents and working closely with security when required.
• Coaching team members and setting clear expectations.
• Assisting with rostering, labour costs, stock control, functions and events where relevant.

Skills

Team leadership

Guest experience

Communication

Organisation

Guest feedback handling

Tools

POS systems

Job description

Duty Managers | Find Your Next Move Across Sydney

Love leading a busy shift, backing your team and keeping a venue running at its best? Your next opportunity could be closer than you think.
Hospoworld is partnering with hospitality businesses across Sydney to recruit Duty Managers ahead of the busy season.

From neighbourhood pubs and lively bars to established clubs and larger hospitality destinations, we have opportunities to suit different strengths and career goals. Whether you enjoy knowing your regulars by name or thrive in a high-volume operation, we’d love to help you find your next move.

The Opportunities

Each venue offers something different, but you can expect a hands-on role where your leadership makes a difference to the team and guest experience.

Depending on the position, your responsibilities may include:

• Taking charge of daily shifts, overseeing service, staffing and venue presentation.
• Leading teams across food and beverage, bar, gaming and customer service.
• Coordinating staff deployment and breaks to keep service flowing.
• Supporting the team on the floor and stepping in where needed.
• Handling guest feedback and resolving concerns calmly and confidently.
• Maintaining venue procedures, responsible service and workplace safety standards.
• Overseeing opening and closing, cash handling, reconciliations and handovers.
• Responding to incidents and working closely with security when required.
• Coaching team members and setting clear expectations.
• Assisting with rostering, labour costs, stock control, functions and events where relevant.

Who We’re Looking For

You could be an experienced Duty Manager ready for a change, an Assistant Manager exploring a new environment or a strong Supervisor looking to step up.

You’ll bring:

• Experience leading a team in a pub, club, bar, restaurant or comparable hospitality venue.
• A confident, approachable leadership style and a willingness to get involved.
• Strong organisation and the ability to prioritise during busy shifts.
• Sound judgement when handling guest concerns or challenging situations.
• Clear communication with guests, colleagues, security and management.
• Experience with POS systems, cash handling and shift reporting.
• A current NSW RSA, plus current RCG for opportunities involving gaming.

Gaming, TAB/Keno, rostering, stock control and functions experience will be valued for relevant roles. Additional qualifications, such as ARCG or First Aid, may be required or highly regarded depending on the venue.

Roster Requirements

These roles involve rotating rosters, with availability needed across weekends, evenings, nights, late finishes and public holidays. We’ll discuss the specific requirements of each opportunity with you.