Duty Manager | Windsor Castle

Harvest Pub Operations; Maitland City Council; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive remuneration

Career progression

Work-life balance

Job summary

Harvest Hospitality is seeking a Duty Manager for the Windsor Castle Hotel in NSW. You will work closely with the General Manager to oversee day-to-day operations and guest experience, driving service excellence and long‑term success.

The role requires a minimum of 2+ years in hospitality, strong leadership and team management, flexibility for day and night shifts, and RSA, RCG & ARCG certifications. Competitive remuneration and clear career progression are offered.

Qualifications

• Minimum 2+ years' experience in hospitality.
• Strong leadership and team management skills.
• Willingness to grow within the company.
• Coachable with a willingness to learn.
• Excellent teamwork and adaptability in a dynamic environment.
• Flexibility to work day and night shifts.
• RSA, RCG & ARCG certifications are required.

Responsibilities

• Assist in managing venue operations, ensuring a high standard of service.
• Work collaboratively with the team to implement strategies that enhance customer experience.
• Uphold high standards of service, presentation, and product offerings.
• Drive financial performance, including budget management and cost control.
• Contribute to staff training and development, fostering a supportive and productive work environment.
• Ensure compliance with all relevant regulations and standards.
• Provide leadership and support across various shifts, including a mix of days and nights.

Skills

Leadership

Teamwork

Coachable

Customer service focus

Adaptability

Education

RSA, RCG & ARCG certifications

Job description

This is a fantastic opportunity for an ambitious professional looking to advance their career in hospitality management. As the Duty Manager at the Windsor Castle Hotel, you'll work closely with the General Manager, playing a crucial role in the day-to-day operations, guest experience and long-term success of the hotel.

About the Role

This is a fantastic opportunity for an ambitious professional looking to advance their career in hospitality management. As the Duty Manager at the Windsor Castle Hotel, you'll work closely with the General Manager, playing a crucial role in the day-to-day operations, guest experience and long-term success of the hotel.

Scope of Responsibilities

• Assist in managing venue operations, ensuring a high standard of service.

• Work collaboratively with the team to implement strategies that enhance customer experience.

• Uphold high standards of service, presentation, and product offerings.

• Drive financial performance, including budget management and cost control.

• Contribute to staff training and development, fostering a supportive and productive work environment.

• Ensure compliance with all relevant regulations and standards.

• Provide leadership and support across various shifts, including a mix of days and nights.

Skills and Experience

To be considered for this role, you will need:

• Minimum 2+ years' experience in a similar position in hospitality.

• Strong leadership and team management skills.

• A candidate who is looking for a long term position with potential to grow within the company.

• A coachable individual with a strong willingness to learn and grow.

• Excellent teamwork skills and the ability to work effectively in a dynamic environment.

• Flexibility in work schedule, comfortable working both day and night shifts.

• RSA, RCG & ARCG certifications are required.

Benefits and Perks

• Competitive remuneration package, negotiable based on experience.

• Career progression opportunities within Harvest Hospitality's growing portfolio.

• Supportive company culture focused on professional development and work-life balance.

About Harvest Hospitality

Harvest Hospitality is a fast-growing hospitality group operating iconic pubs across NSW and SA. We are passionate about creating memorable pub experiences and making a positive impact in the communities we serve.

Our culture, "The Harvest Way," is built on four core values:

• People First

• Own It

• Get It Done

• Have Fun