Duty Manager - The Gibson

Brisbane Racing Club Limited; Brisbane; On-site; AUD 70,000 - 90,000; Full time

Job summary

Brisbane Racing Club Limited in Stafford invites an experienced Duty Manager to lead operations on shift and safeguard a great guest experience.

You’ll oversee food, beverage, gaming and events, coaching staff and ensuring safety, compliance and superb service. This fixed-term maternity leave role offers hands-on leadership in a vibrant, community venue with balanced hours and opportunities for development. Join a friendly team during a time of growth and community engagement.

Qualifications

• Experience as Duty Manager or supervisor in hospitality.
• Extensive knowledge of liquor licensing and WHS.
• Strong communication and people leadership skills.
• Ability to stay calm and make decisions under pressure.

Responsibilities

• Lead and support the team on shift.
• Manage day-to-day venue operations across food, beverage, gaming and events.
• Deliver outstanding customer service and resolve issues confidently.
• Ensure safety, compliance and high standards.
• Oversee opening and closing procedures, cash handling, and POS.
• Support events and venue activities.
• Coach the team and foster a high-performing culture.

Skills

Hospitality leadership

Customer service

People management

Cash handling

Education

RMLV

RSG

Tools

POS system

Job description

The Gibson is a vibrant, community-focused venue in Stafford, bringing together great food, sport, entertainment and events.

We’re looking for an experienced Duty Manager to join our team on a fixed-term basis to cover maternity leave. If you enjoy being hands-on, leading from the front and making sure the venue runs smoothly, we’d love to hear from you.

About the Role

As Duty Manager, you’ll take charge of the venue on shift, leading the team and delivering a great experience for our members and guests.

You’ll be responsible for:

• Leading and supporting the team on shift.
• Managing day-to-day venue operations across food, beverage, gaming and events.
• Delivering outstanding customer service and resolving issues confidently.
• Ensuring the venue is safe, compliant and operating to a high standard.
• Managing opening and closing procedures, cash handling and POS.
• Supporting events, promotions and key venue activities.
• Coaching your team and creating a positive, high-performing culture.

The Gibson operates under a midnight liquor licence, providing a more balanced trading environment than many hospitality venues where Duty Managers can be required to work significantly later into the early morning.

About You

You’re a confident hospitality leader who thrives in a busy environment and enjoys being on the floor with your team.

You’ll have:

• Previous Duty Manager or supervisory experience in hospitality, clubs or a licensed venue.
• Current RMLV and RSG qualifications.
• Strong knowledge of liquor licensing, gaming and WHS requirements.
• Excellent communication and people leadership skills.
• The ability to stay calm, make decisions and solve problems under pressure.
• Flexibility to work evenings, weekends and public holidays.

Most importantly, you’ll bring energy, pride and a genuine passion for creating great experiences.

Why Join Us?

• Join a well-established and growing hospitality organisation.
• Work in a fun, fast-paced community venue.
• Offering more balanced trading hours than many hospitality venues.
• Opportunities for development and career progression.
• Be part of the wider Brisbane Racing Club team.
• No two shifts are the same.

Ready to take the next step?

If you’re an experienced hospitality leader looking for your next challenge and are interested in a fixed-term maternity leave opportunity, we’d love to hear from you.

The Brisbane Racing Club hosts over 90 race meetings each year at our two magnificent venues, Eagle Farm and Doomben. As the leading metropolitan race club in Queensland, the Brisbane Racing Club conducts 98 race meetings at Eagle Farm and Doomben racecourse each year.

The Brisbane Racing Club hosts over 90 race meetings each year at our two magnificent venues, Eagle Farm and Doomben. As the leading metropolitan race club in Queensland, the Brisbane Racing Club conducts 98 race meetings at Eagle Farm and Doombin racecourse each year.