Duty Manager Pub

The Coast Hotel; Coffs Harbour; On-site; AUD 65,000 - 90,000; Full time

Job summary

The Coast Hotel in Coffs Harbour NSW is seeking an experienced Assistant Manager to lead our pub operations and guest experience. You will supervise the bar, gaming and kitchen teams, and train staff to deliver outstanding service in a fast-paced environment.

Strong leadership, clear communication and RSA/RCG/TAB compliance are essential. You will drive promotions, manage bookings and stock, handle cash, and ensure cleanliness and safety across the venue daily, while fostering a collaborative

Qualifications

• Proven experience in a similar role.
• Strong leadership and communication skills.
• RSA, RCG and TAB compliance.
• Ability to thrive in a fast-paced venue.

Responsibilities

• Supervise and manage day/night bar, gaming and kitchen operations.
• Train and lead the team in TAB, Gaming, Bar, Cellar and FOH service.
• Drive strong customer service and handle enquiries promptly.
• Oversee stock, inventory control and banking processes.
• Coordinate events and promotions, and manage bookings.
• Maintain cleanliness and venue standards across the venue.
• Collaborate to identify improvements and implement changes.

Skills

Leadership

Communication

Customer service

Team training

Cash handling

Event management

Problem solving

Industry compliance

Job description

Are you a seasoned hospitality professional with a passion for creating unforgettable experiences? We're looking for a dynamic Assistant Manager for our vibrant pub in Coffs Harbour NSW! The Coast HOTEL!

Supervise and manage day/nightly bar, gaming and kitchen operations

Your ability to train your team in TAB, Gaming, Bar, Cellar and FOH customer service need to be exemplary.

Lead a fantastic team, fostering a positive work environment and promoting exceptional customer service.

Stock and inventory control and accountability for all stocktaking

A keen eye for marketing initiatives and promotions, and following through all event handling and bookings

Diligence in cash handling and banking

Provide excellent customer service, handling customer enquiries, and addressing concerns promptly and professionally

Enforce cleanliness and standards throughout the venue

Collaborate to identify areas for improvement, contribute ideas, and implement changes to enhance overall venue performance.

Valid RSA, RCG, TAB compliance

Proven experience in a similar role.

Strong leadership and communication skills.

Ability to thrive in a fast-paced environment.

Exciting opportunity in a bustling NSW pub and restaurant.

Collaborative and supportive team culture.