Duty Manager | Mary Mae's

Trippas White Group; Brisbane; Sur place; AUD 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Full-time position

Competitive salary

Hands-on role

Path to Assistant VM

Supportive environment

Résumé du poste

Trippas White Group is seeking a hands-on Duty Manager for Mary Mae’s at Brisbane Powerhouse. You’ll be on the floor, leading service and solving challenges in real time across venue operations and major events.

You’ll oversee day-to-day operations, coordinate floor teams, and ensure seamless transitions from setup to packdown while maintaining high standards under pressure.

Qualifications

• Experience in busy hospitality venues (events, bars, pubs, or restaurants).
• Ability to run a floor under pressure.
• Natural leader who leads from the front.
• Calm, practical problem solver.
• Comfortable in fast-paced, high-volume environments.
• Good communication and team coordination skills.
• No ego; just gets the job done.

Responsabilités

• Run day-to-day venue operations during service.
• Lead floor team during high-volume trade and events.
• Support execution of functions and group bookings on shift.
• Work closely with Ops Managers and Events Sales Manager.
• Handle guest issues, service flow and real-time decision making.
• Support rostering execution, stock awareness and service readiness.
• Ensure smooth transition between event setup, service, and pack down.
• Maintain high standards under pressure across FOH operations.

Connaissances

Hospitality operations

Floor leadership

Team coordination

Communication skills

Calm under pressure

Problem solving

Outils

POS systems

Stock management

Description du poste

We’re looking for a hands-on Duty Manager to join the teamat Mary Mae’s at Brisbane Powerhouse.

This is a high volume, events driven venue with a strongfocus on live service execution, group bookings, and major seasonal eventsincluding Comedy Festival, Night Feast, weddings, and corporate functions.

This is not a passive management role you’ll be on the floorleading service, solving challenges in real time and ensuring smooth executionof both venue operations and events.

What you’ll be doing

• Runningday to day venue operations during service
• Leadingfloor team during high volume trade and events
• Supportingexecution of functions and group bookings on shift
• Workingclosely with Ops Managers and Events Sales Manager
• Handlingguest issues, service flow and real-time decision making
• Supportingrostering execution, stock awareness and service readiness
• Ensuring smooth transition between event setup, service, and pack down
• Maintaininghigh standards under pressure across FOH operations

What we’re looking for

• Strongexperience in busy hospitality venues (events, bars, pubs, or restaurants)
• Confidentrunning a floor under pressure
• Naturalleader who leads from the front
• Calm,practical problem solver
• Comfortablein fast paced, high volume environments
• Goodcommunication and team coordination skills
• Noego just gets the job done

Bonus (not essential)

• Experiencewith events or function execution
• Cocktail/barknowledge
• Stock,POS, or basic reporting understanding
• PreviousDuty Manager experience

What we offer

• Full-timeposition
• Competitivesalary based on experience
• Handson role in one of Brisbane’s busiest cultural venues
• Realopportunity to step into Assistant VM for the right person
• Supportivebut high-performance environment

Important

This role is focused on execution, not office management.You will be expected to be present on the floor, lead service, and activelycontribute during events and operation.

Trippas White Group is an Equal Opportunity Employer andencourages Indigenous and First Nations Australians to apply.