Duty Manager: Lead Shifts, Elevate Guest Experience

Matthews Hospitality Group; Adelaide; On-site; AUD 68,000 - 91,000; Full time

Benefits offered by this job

Award rates

Meal discounts

Superannuation

Job summary

Maylands Hotel in Adelaide's eastern suburbs is seeking a Duty Manager to join our leadership team. This hands-on role has you leading shifts across bar, gaming and floor operations, coaching your team and ensuring smooth, safe service.

Availability across a 7-day roster, including nights and public holidays, with a base salary of $79,521. You will ensure compliance with gaming, liquor licensing and venue procedures while delivering exceptional guest experiences.

Qualifications

• Demonstrates leadership and team development.
• Delivers high standards of guest service.
• Knowledge of gaming, liquor licensing, and venue procedures.

Responsibilities

• Leading shifts across bar, gaming, and floor operations.
• Coaching, supporting, and developing team members.
• Ensuring smooth, safe service and high standards of presentation and safety.
• Handling cash, reconciliations, and venue reporting.

Skills

Leadership

Customer service

Team coaching

Compliance

Cash handling

Education

Hospitality management certificate

Job description

Maylands Hotel in Adelaide's eastern suburbs is seeking a Duty Manager to join our leadership team. This hands-on role has you leading shifts across bar, gaming and floor operations, coaching your team and ensuring smooth, safe service.

Availability across a 7-day roster, including nights and public holidays, with a base salary of $79,521. You will ensure compliance with gaming, liquor licensing and venue procedures while delivering exceptional guest experiences.