Duty Manager

Matthews Hospitality Group; Adelaide; On-site; AUD 68,000 - 91,000; Full time

Benefits offered by this job

Award rates

Meal discounts

Superannuation

Job summary

Maylands Hotel in Adelaide's eastern suburbs is seeking a Duty Manager to join our leadership team. This hands-on role has you leading shifts across bar, gaming and floor operations, coaching your team and ensuring smooth, safe service.

Availability across a 7-day roster, including nights and public holidays, with a base salary of $79,521. You will ensure compliance with gaming, liquor licensing and venue procedures while delivering exceptional guest experiences.

Qualifications

• Demonstrates leadership and team development.
• Delivers high standards of guest service.
• Knowledge of gaming, liquor licensing, and venue procedures.

Responsibilities

• Leading shifts across bar, gaming, and floor operations.
• Coaching, supporting, and developing team members.
• Ensuring smooth, safe service and high standards of presentation and safety.
• Handling cash, reconciliations, and venue reporting.

Skills

Leadership

Customer service

Team coaching

Compliance

Cash handling

Education

Hospitality management certificate

Job description

Award Rates + Superannuation + Meal Discounts

Maylands Hotel | Adelaide Eastern Suburbs

Our philosophy? Making others feel good, feels great.

If you love leading from the front, thrive in a fast-paced environment, and want a role where no two shifts feel the same — this is one worth a look.

Salaried and stable leadership role

Early finishes – enjoy the lifestyle perks of earlier closes at Maylands

Multi-faceted role – lead across bar, gaming, and floor operations

Career progression – real pathways across Matthews Hospitality Group

Be part of something special – an award-winning venue

A team that actually feels like a team – supportive, respectful, and professional

Recognition where it matters – we see and value strong leadership

Established in 1883, The Maylands Hotel blends timeless character with a modern gastropub experience. Nestled among the leafy streets of Maylands and overlooking Cruickshank Reserve, we’re known for great food, warm service, and a genuine local feel. We’re proud of our reputation — and even prouder of the people behind it.

We’re looking for a Duty Manager to join our leadership team.

This hands-on role will have you leading shifts, supporting your team, and ensuring the venue runs smoothly, safely, and to a high standard.

You’ll be:

Leading shifts across bar, gaming, and floor operations

Delivering exceptional customer experiences and setting the tone on shift

Ensuring compliance with gaming, liquor licensing, and venue procedures

Coaching, supporting, and developing team members

Managing service flow, priorities, and problem-solving in real time

Handling cash, reconciliations, and venue reporting

Maintaining high standards of presentation, cleanliness, and safety

Supporting the Venue Manager and Department Heads with day-to-day operations

Availability: Flexible across a 7-day roster, including nights, weekends, and public holidays. Base salary of $79,521.

You’re someone who:

Leads by example and brings calm, confident energy to every shift

Has a strong customer-first mindset and attention to detail

Is reliable, organised, and thrives under pressure

Communicates clearly and builds a positive team culture

Can make decisions, solve problems, and back yourself

Takes pride in high standards and doing things properly

RSG 2 & 3 (Highly regarded)

Previous experience as a Duty Manager or senior hospitality role

Strong knowledge of operations and exceptional customer service standards

We will only consider local applicants with full Australian work rights.