Duty Manager — Lead Guest Experience on the Sunshine Coast

Holiday Inn Express; Maroochydore; Presencial; AUD 70.000 - 100.000; Jornada completa

Descripción de la vacante

Holiday Inn Express Sunshine Coast in Maroochydore is seeking a Duty Manager who blends smart hospitality with hands-on leadership. You will partner with the Hotel Manager to guide our front-of-house and operations teams, ensuring smooth daily service and memorable guest experiences in a vibrant coastal setting.

We value a proactive leader who communicates clearly, handles pressure with calm judgment, and embraces our Mission Made Easy framework.

Formación

• Proven experience in a similar duty management role.
• Strong leadership and people-management capabilities.
• Excellent verbal and written communication.
• First Aid certification or willingness to obtain one.
• RSA certification or willingness to obtain one.
• Calm under pressure with sound judgment.

Responsabilidades

• Partner with Hotel Manager to lead the team.
• Drive guest experiences and service standards.
• Oversee daily operations and respond to issues.
• Ensure safety and compliance with Brand standards.

Conocimientos

Leadership

Communication

Customer Experience

First Aid Certificate

RSA Certificate

Teamwork

Descripción del empleo

Holiday Inn Express Sunshine Coast in Maroochydore is seeking a Duty Manager who blends smart hospitality with hands-on leadership. You will partner with the Hotel Manager to guide our front-of-house and operations teams, ensuring smooth daily service and memorable guest experiences in a vibrant coastal setting.

We value a proactive leader who communicates clearly, handles pressure with calm judgment, and embraces our Mission Made Easy framework.