Duty Manager – Gaming & Front-of-House Leadership

Seaton Hotel; Adelaide; In loco; AUD 65.000 - 85.000; Tempo pieno

Vantaggi offerti da questo lavoro

Supportive leadership

EAP program

Autonomy

Career progression

Training & development

Team culture

Discounts & benefits

Descrizione del lavoro

The Seaton Hotel in Adelaide is seeking an experienced Gaming / Duty Manager to lead the bar, bistro, gaming room and sports bar on a rotating roster.

You’ll supervise shifts, ensure gaming compliance and deliver consistent guest service, while coaching the team to maintain a busy, welcoming venue.

This role suits a calm, hands-on leader with strong communication skills and a commitment to teamwork in a lively hospitality environment.

Competenze

• Previous hospitality leadership, duty management or supervisory experience.
• Current RSA, RP and relevant Gaming qualifications.
• Strong knowledge of gaming compliance and venue operations.
• Excellent communication and customer service skills.
• Availability across a rotating roster including nights, weekends and public holidays.
• Calm, practical and solutions-focused approach.
• Ability to work autonomously and make sound operational decisions.
• Positive attitude and team-focused mindset.

Mansioni

• Lead and supervise daily venue operations across the bar, bistro and gaming areas.
• Maintain high standards of gaming compliance, including RP, Advanced Gaming and H&L reporting requirements.
• Manage opening and closing procedures, including cash handling and reconciliation.
• Support, coach and guide team members to deliver consistent and engaging service.
• Handle guest enquiries and resolve issues confidently and professionally.
• Maintain high standards of venue presentation, safety and responsible service.
• Make sound operational decisions to keep shifts running smoothly.
• Contribute to a positive, supportive and team-focused workplace culture.

Conoscenze

Hospitality leadership

Duty management

Supervisory experience

RSA certification

Responsible Gaming

Descrizione del lavoro

The Seaton Hotel in Adelaide is seeking an experienced Gaming / Duty Manager to lead the bar, bistro, gaming room and sports bar on a rotating roster.

You’ll supervise shifts, ensure gaming compliance and deliver consistent guest service, while coaching the team to maintain a busy, welcoming venue.

This role suits a calm, hands-on leader with strong communication skills and a commitment to teamwork in a lively hospitality environment.