Duty Manager

Atrium Max Pty Ltd; Perth; In loco; AUD 34.000 - 44.000; Part-time

Descrizione del lavoro

Atrium Max Pty Ltd in Currambine, WA is seeking a casual Duty Manager to oversee day-to-day operations for 30-38 hours per week. You will supervise front-of-house and back-of-house teams and ensure smooth guest experiences.

You will bring 2-3 years in a similar role, strong leadership and customer service skills, familiarity with hospitality software, and must hold RSA, Managers Card and TAB compliance. This is a great opportunity to contribute to a dynamic, growing venue.

Competenze

• Minimum 2-3 years in a duty manager or supervisory role within hospitality.
• Strong leadership, problem-solving and decision-making skills.
• Excellent customer service orientation and communication abilities.
• Familiarity with hospitality management software and systems.
• RSA, Managers Card and TAB compliance required.

Mansioni

• Coordinate and supervise front-of-house and back-of-house teams to deliver excellent service.
• Handle guest inquiries, complaints and requests professionally.
• Monitor stock levels and place orders as needed.
• Ensure compliance with health, safety and licensing regulations.
• Assist with training and development of junior staff.
• Collaborate with management to implement initiatives and improve performance.

Conoscenze

Leadership

Customer Service

Front-of-house supervision

Health & Safety

RSA

Managers Card

TAB Compliance

Descrizione del lavoro

About the role

Atrium Max Pty Ltd is seeking a Duty Manager to join our team in Currambine, WA. As a casual Duty Manager (30-38 hours), you will play a crucial role in overseeing the day-to-day operations of our establishment, ensuring the smooth and efficient running of the business. This is an excellent opportunity for an experienced hospitality professional to take on a dynamic and rewarding role.

What you'll be doing

• Coordinating and supervising the work of front-of-house and back-of-house teams to deliver exceptional customer service
• Handling guest inquiries, complaints, and requests in a professional and courteous manner
• Monitoring and maintaining stock levels, placing orders as needed
• Ensuring compliance with all relevant health, safety, and licensing regulations
• Assisting with the training and development of junior staff members
• Collaborating with the management team to implement new initiatives and improve overall business performance

What we're looking for

• Minimum 2-3 years of experience in a similar duty manager or supervisory role within the hospitality industry
• Strong leadership, problem-solving, and decision-making skills
• Excellent customer service orientation and communication abilities
• Familiarity with hospitality management software and systems
• A flexible and adaptable approach to work, with the ability to thrive in a fast-paced environment
• A passion for the hospitality industry and a commitment to providing an exceptional guest experience
• MUST HAVE RSA, MANAGERS CARD AND TAB COMPLIANCE

What we offer

• We value our employees and strive to provide a supportive and rewarding work environment.
• competitive remuneration
• opportunities for professional development
• the chance to be part of a dynamic and growing hospitality business
• NO SPONSORSHIP AVAILABLE