Duty Manager

Infinite Care; Gold Coast City; Sur place; AUD 40 000 - 70 000; Temps partiel

Avantages offerts par ce poste

Salary packaging up to $15,900 tax‑fee

Meals & entertainment benefits $2,650

Fitness Passport

Discounted Health Insurance

EAP

Training programs

Employee Referral Program

Leadership mentoring

Career opportunities across our nation

Résumé du poste

Infinite Care is recruiting a Duty Supervisor (Care & Services Manager) for our Ashmore Aged Care Home on the Gold Coast. You will lead daily operations, work with clinical, hospitality and admin teams, and shape resident experiences through visible leadership and hands-on management.

This permanent part-time role emphasizes Monday, Saturday, and Sunday PM shifts, with a supportive leadership team and opportunities for development within our national network.

Qualifications

• Experience in operations management or venue leadership.
• Strong communication and relationship-building skills.
• Exceptional customer service and problem-solving abilities.
• Strong organisational and time management skills.
• A keen eye for detail and operational excellence.
• Ability to lead and mentor teams across departments.
• Aged care experience not essential; hospitality backgrounds welcome.

Responsabilités

• Oversee day-to-day operations of the Ashmore care home, ensuring high service standards.
• Collaborate with clinical, hospitality, maintenance, lifestyle and administration teams to deliver an exceptional resident and family experience.
• Lead from the front, mentor staff and manage rosters across Monday, Saturday and Sunday PM shifts.
• Foster a people-focused culture with strong leadership presence and problem-solving.

Connaissances

Operations leadership

People management

Customer service

Communication

Time management

Attention to detail

Description du poste

Duty Supervisor (Care & Services Manager) | Permanent Part-Time

Week 1: Mon Sat Sun 14:00 to 22:00

Week 2: Mon Fri Sat Sun 14:00 to 22:00

Ashmore Aged Care Home | Gold Coast

Looking for a leadership role close to home?

Join our Ashmore team and enjoy:

• Up to $15,900 tax-free salary packaging to increase your take-home pay
• Additional $2,650 tax-free for meals, entertainment and accommodation expenses
• Permanent Part-Time roster across Monday, Saturday & Sunday PM shifts
• Supportive leadership team with ongoing development opportunities
• Make a real impact on resident experience and day-to-day operations

About the Role

As a Duty Supervisor (internally known as a Care & Services Manager), you'll play a key role in the smooth day-to-day operation of our Ashmore home.

Working closely with department leaders across clinical, hospitality, maintenance, lifestyle and administration teams, you'll ensure residents, families and visitors enjoy an exceptional experience while maintaining high operational standards across the home.

This role is ideal for someone with a strong background in operations, hospitality, customer service or team leadership who enjoys being visible, hands-on and leading from the front.

About You

We're looking for a people-focused leader who thrives in a fast-paced environment and enjoys creating outstanding customer experiences.

You will bring:

• Experience in operations management, venue management, hospitality leadership or a similar customer-focused environment
• Strong communication and relationship-building skills
• Exceptional customer service and problem-solving abilities
• Strong organisational and time management skills
• A keen eye for detail and operational excellence
• The ability to lead, mentor and support teams across multiple departments

Aged care experience is not essential. We welcome applications from hospitality, hotel, accommodation, aviation, retail and service-based leadership backgrounds.

Why Infinite Care?

Infinite Care is a growing leader in residential aged care, operating homes across Queensland, New South Wales, Victoria and South Australia. We pride ourselves on creating environments where residents feel safe, respected and supported, while providing our team members with meaningful careers and opportunities to grow.

Employee Benefits

• Up to $15,900 tax-free salary packaging
• Additional $2,650 tax-free meal and entertainment benefits
• Fitness Passport membership discounts
• Discounted Health Insurance
• Employee Assistance Program (EAP)
• Free online and face-to-face training programs
• Employee Referral Program
• Strong leadership support and mentoring
• Career opportunities across our growing national network

Defence and Military Veterans are encouraged to apply.

Like to know more? Contact Teri Vallely - email ************@infin8care.com.au