Duty Manager

Frontline Hospitality SA & NT; Adelaide; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Career development

Training opportunities

Job summary

Frontline Hospitality SA & NT, based in Adelaide, seeks an experienced Duty Manager or ambitious Supervisor to lead daily operations in a high-volume venue near the CBD. You will drive service standards and support staff to deliver an exceptional guest experience.

Responsibilities include overseeing food and beverage operations, managing opening/closing procedures, cash handling, shift reporting, and stock control while ensuring RSA, gaming and WHS compliance.

Qualifications

• Previous experience as a Duty Manager or Supervisor in hospitality.
• Strong leadership and people-management skills.
• Excellent knowledge of food and beverage operations.
• Ability to work under pressure in a high-volume venue.

Responsibilities

• Oversee daily food and beverage operations and ensure smooth service.
• Lead, motivate and develop a team of hospitality professionals.
• Manage opening and closing procedures, cash handling and shift reporting.
• Maintain high customer service standards and operational efficiency.
• Support stock control, ordering and inventory management.
• Ensure RSA and gaming regulatory compliance and WHS practices.
• Handle customer inquiries and resolve issues professionally.

Skills

Duty Manager experience

Leadership

Food & beverage knowledge

Operational decision making

Communication

Job description

About the Opportunity

An exciting opportunityis available for an experienced, motivatedDuty Managerto join a popular, well-established hospitality venuejust minutes from Adelaide's CBD. Known for its vibrant atmosphere, quality food and beverage offering, and strong local following, this venue seeks a hands-on leader who thrives in a busy hospitality environment. This is an excellent opportunity for an experienced Duty Manager or ambitious Supervisor looking to develop their career within a supportive hospitality group.

About the Role

Working closely with the senior management team, you will oversee daily operations, support staff, and ensure a consistently high standard of customer service.

Key responsibilities include:

• Overseeing daily food and beverage operations and ensuring smooth service
• Leading, motivating and developing a team of hospitality professionals
• Managing opening and closing procedures, cash handling and shift reporting
• Maintaining high standards of customer service and operational efficiency
• Supporting stock control, ordering and inventory management
• Ensuring compliance with RSA, gaming regulations and workplace health and safety requirements
• Handling customer enquiries and resolving issues professionally
• Supporting senior management with the ongoing success of the venue

About You

To be successful in this role, you will ideally have:

• Previous experience as a Duty Manager, Assistant Manager or experienced Hospitality Supervisor
• A strong background in pubs, hotels or high-volume hospitality venues
• Excellent food and beverage knowledge
• Strong leadership skills with a hands-on management approach
• Confidence managing busy shifts and making operational decisions
• Excellent communication and problem-solving abilities
• Current RSA and relevant gaming qualifications where required
• Flexibility to work evenings, weekends and public holidays

We're looking for someone proactive, approachable, and genuinely passionate about hospitality. Someone who can lead from the front, support their team and create a positive environment for both staff and guests.

What's On Offer

• Join a reputable and established hospitality group
• Work in a popular venue close to Adelaide's CBD
• Competitive salary package based on experience
• Supportive and experienced senior management team
• Opportunities for ongoing training and career development
• A varied and rewarding leadership position