Dubbo Banking: Customer Experience Advisor

National Australia Bank; Dubbo; Hybrid; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Banking discount

Discounted travel, fitness, events, &-

Parental leave and other leave types

Job summary

National Australia Bank in Dubbo seeks a Branch Customer Advisor for a 15-month secondment. You’ll be the first point of contact, helping customers with accounts, lending and transactions, while promoting digital banking options for ease and security.

The role supports ongoing customer relationships in a busy community-focused branch. Join NAB’s commitment to inclusive service and professional growth with tailored development programs and a schedule of 34+ hours per week.

Qualifications

• Experience delivering quality, gold-class customer service.
• Strong attention to detail and accuracy in transactions.
• Ability to identify suitable banking products for customers.

Responsibilities

• Be the first point of contact for customers at the Dubbo Branch.
• Identify appropriate products and services for customers’ needs.
• Promote Smarter Banking options to make banking simple and secure.

Skills

Customer service

Communication

Team player

Job description

National Australia Bank in Dubbo seeks a Branch Customer Advisor for a 15-month secondment. You’ll be the first point of contact, helping customers with accounts, lending and transactions, while promoting digital banking options for ease and security.

The role supports ongoing customer relationships in a busy community-focused branch. Join NAB’s commitment to inclusive service and professional growth with tailored development programs and a schedule of 34+ hours per week.