Customer Experience Advisor - Banking & Services

NAB; Cootamundra; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Banking perks & discounts

Benefits across Travel, Fitness,Events

Leave benefits incl. parental,religous

Job summary

NAB in Cootamundra is seeking a part-time Customer Advisor to be the first point of contact for local customers and help them with everyday banking needs, delivering a seamless and friendly service.

You will guide customers to NAB products and services, including accounts, lending and transactions, while promoting Smarter Banking options to keep banking simple, secure and accessible. This role supports career development and a welcoming, inclusive workplace.

Qualifications

• Passion for delivering quality, gold-class experiences for NAB’s diverse range of customers.
• Team player with a keen eye for detail ensuring every transaction is efficient and accurate.
• Customer centric thinking and appreciation for inclusion and diversity of customers.

Responsibilities

• Support NAB’s Cootamundra Branch by being the first point of contact for customers; putting them at the centre of everything you do.
• Identify the most suitable products and services for customers: like account opening, unsecured lending and banking transactions.
• Demonstrate Smarter Banking options (self-service and digital) for customers; making banking simple, easy and secure.

Skills

Customer focus

Team player

Detail orientation

Job description

NAB in Cootamundra is seeking a part-time Customer Advisor to be the first point of contact for local customers and help them with everyday banking needs, delivering a seamless and friendly service.

You will guide customers to NAB products and services, including accounts, lending and transactions, while promoting Smarter Banking options to keep banking simple, secure and accessible. This role supports career development and a welcoming, inclusive workplace.