Cowra Banking Customer Advisor – Grow & Make an Impact

National Australia Bank; Cowra; On-site; AUD 50,000 - 65,000; Full time

Job summary

National Australia Bank in Cowra is seeking a Branch Customer Advisor to deliver a seamless, customer‑centred banking experience. You’ll be the first point of contact, helping customers with accounts, transactions and tailored financial solutions.

Join NAB to support communities with digital tools and in-branch service, while embracing inclusion and delivering gold‑class service. Hours align with branch needs and provide ongoing development opportunities.

Qualifications

• Customer-facing service experience and a friendly, professional demeanour
• Strong eye for accuracy to ensure transactions are completed correctly
• Collaborative approach to support branch goals and customer outcomes

Responsibilities

• Support NAB’s Cowra Branch by being the first point of contact for customers.
• Identify suitable products and services for customers: like account opening, unsecured lending and banking transactions.
• Demonstrate NAB’s Smarter Banking options (self-service and digital) for customers; making banking simple, easy and secure.

Skills

Customer service

Attention to detail

Team player

Job description

National Australia Bank in Cowra is seeking a Branch Customer Advisor to deliver a seamless, customer‑centred banking experience. You’ll be the first point of contact, helping customers with accounts, transactions and tailored financial solutions.

Join NAB to support communities with digital tools and in-branch service, while embracing inclusion and delivering gold‑class service. Hours align with branch needs and provide ongoing development opportunities.