Branch Banking Advisor — Customer Experience

NAB; Bathurst; On-site; AUD 52,000 - 64,000; Full time

Benefits offered by this job

Access to banking and financial‑servs'

discounts on home loans, credit cards,

Leave benefits including parental, etc

Job summary

NAB in Gunnedah is seeking a Branch Customer Advisor – Banking (34 hours per week) for a 13-month secondment. You’ll be the first point of contact for customers, helping with account openings, transactions and everyday banking needs, while delivering a seamless, customer-centric service.

No banking experience is required – full training is provided. NAB supports career development and a range of staff benefits, including banking discounts and leave options, with a focus on inclusivity and

Qualifications

• No banking experience required — full training provided.
• Customer centric thinking and attention to detail to ensure accurate transactions.

Responsibilities

• Support NAB’s Gunnedah branch by being the first point of contact for customers; put customers at the centre of everything you do.
• Identify the most suitable products and services for customers, such as account opening and everyday banking transactions.
• Demonstrate Smarter Banking options (self-service and digital) to make banking simple, easy and secure.

Job description

NAB in Gunnedah is seeking a Branch Customer Advisor – Banking (34 hours per week) for a 13-month secondment. You’ll be the first point of contact for customers, helping with account openings, transactions and everyday banking needs, while delivering a seamless, customer-centric service.

No banking experience is required – full training is provided. NAB supports career development and a range of staff benefits, including banking discounts and leave options, with a focus on inclusivity and