Banking Customer Experience Advisor (Cowra)

NAB; Broken Hill; On-site; AUD 55,000 - 68,000; Full time

Benefits offered by this job

Career development programs

Banking benefits and discounts

Leave benefits

Job summary

NAB Cowra branch is seeking a Branch Customer Advisor to deliver seamless banking experiences for customers and communities. You’ll be the first point of contact, helping customers with account openings, lending options, and transactions while guiding them to use self-service options for simplicity and security.

NAB offers tailored career development programs, competitive banking benefits, and an inclusive, customer-centric workplace.

Qualifications

• Customer-centric approach to banking with accuracy.
• Team-oriented with keen eye for detail.

Responsibilities

• Serve as the first point of contact for customers at Cowra Branch.
• Identify suitable bank products and assist with account openings and transactions.
• Promote Smarter Banking self-service options to customers.

Skills

Customer focus

Attention to detail

Team player

Inclusion awareness

Job description

NAB Cowra branch is seeking a Branch Customer Advisor to deliver seamless banking experiences for customers and communities. You’ll be the first point of contact, helping customers with account openings, lending options, and transactions while guiding them to use self-service options for simplicity and security.

NAB offers tailored career development programs, competitive banking benefits, and an inclusive, customer-centric workplace.