Driving Examiner & Customer Experience Advisor

Queensland Government; Queensland; Vor Ort; AUD 70.000 - 95.000; Vollzeit

Benefits dieser Stelle

Five weeks annual leave

Employer superannuation up to 12.75%

Salary packaging options

Learning and development opportunities

Employee Assistance Program

Zusammenfassung

Queensland Government is seeking a Driving Examiner / Customer Service Advisor to conduct practical driving assessments for driver licences and to deliver licensing, registration and related services across multiple channels.

You will provide clear feedback, ensure procedures are followed, and work collaboratively to maintain quality customer service, training others if required. The role includes competitive remuneration and a range of employee benefits.

Qualifikationen

• Experience in delivering customer service excellence.
• Ability to conduct practical driving assessments.
• Knowledge of road rules and licensing procedures.
• Strong written and verbal communication skills.

Aufgaben

• Conduct practical driving assessments for driver licence applicants.
• Provide clear, constructive feedback after assessments.
• Ensure testing procedures comply with departmental policies.
• Deliver licensing, registration and related services through multiple channels.
• Collaborate with team and mentor less experienced staff if required.

Kenntnisse

Customer service

Communication

Interpersonal skills

Attention to detail

Problem solving

Jobbeschreibung

Queensland Government is seeking a Driving Examiner / Customer Service Advisor to conduct practical driving assessments for driver licences and to deliver licensing, registration and related services across multiple channels.

You will provide clear feedback, ensure procedures are followed, and work collaboratively to maintain quality customer service, training others if required. The role includes competitive remuneration and a range of employee benefits.