Donor CRM Specialist: Raiser’s Edge NXT & Data Insights

Act for Kids; Brisbane; Hybrid; AUD 70,000 - 120,000; Part time

Benefits offered by this job

Salary packaging up to tax‑free amount

Extra leave including wellbeing days

Fitness Passport

Employee Assistance Program

Ongoing professional development

Flexible work arrangements

Job summary

Act for Kids in Brisbane invites a Donor Database Specialist to join the Fundraising, Advocacy and Marketing team on a hybrid arrangement from Milton and home. The role focuses on the fundraising CRM's integrity, optimisation and strategic development to deliver high-quality data and insightful donor engagement.

You will lead data-driven decision making, manage donor communications and ensure accurate processing while supporting growth through system enhancements and stakeholder collaboration.

Qualifications

• Tertiary qualification in relevant discipline (e.g. Philanthropy, Economics, Business, IT or similar).
• Experience with Raiser’s Edge NXT fundraising CRM is essential.
• Experience in data management and accurate transaction processing.
• Eligibility to work in Australia, including necessary checks (Working with Children Check or professional exemption).

Responsibilities

• Lead the strategic management of the fundraising CRM, ensuring data integrity and system enhancements.
• Transform data into actionable insights via reporting and donor segmentation.
• Oversee donor administration, including donation processing and communications with accuracy.
• Support fundraising growth by managing integrations and training users.

Skills

Data integrity

Donor segmentation

Stakeholder engagement

Analytical thinking

Education

Tertiary qualification in relevant discipline

Tools

Raiser’s Edge NXT

Job description

Act for Kids in Brisbane invites a Donor Database Specialist to join the Fundraising, Advocacy and Marketing team on a hybrid arrangement from Milton and home. The role focuses on the fundraising CRM's integrity, optimisation and strategic development to deliver high-quality data and insightful donor engagement.

You will lead data-driven decision making, manage donor communications and ensure accurate processing while supporting growth through system enhancements and stakeholder collaboration.