Dispenser Service Technician – Field Support & Growth

MB Solutions Australia Pty Ltd; Melbourne; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Company maintained vehicle

Annual bonus

Workplace flexibility

Learning and development opportunities

Career promotion opportunities

Job summary

Master Builders Solutions Australia is recruiting a Dispenser Service Technician to service our concrete producing and mining customers across Melbourne, Victoria & Tasmania. You will install, calibrate and maintain dispensing equipment at customer plants and support field trials with a strong focus on customer success.

You will travel metro and regionally, provide on-site training, collaborate with technical sales teams, and keep detailed service records as part of a broader effort to grow our

Qualifications

• Ability to initiate and build lasting relationships.
• Willingness to travel metro and regionally occasionally.
• Strong work ethic and personality.
• Interest in progressing technical knowledge.
• Ability to collaborate and cross-sell where appropriate.
• Adaptable communication style.
• High level of self-drive with growth ambition

Responsibilities

• Install, calibrate, service and maintain dispensing equipment at customer plants
• Coordinate and carry out breakdown servicing, repairs and routine maintenance
• Monitor equipment performance and ensure timely resolution of issues
• Provide on-site training to customers on safe and effective equipment use
• Support field trials and assist with product implementation
• Work with technical sales teams to resolve customer issues and complaints
• Maintain accurate records of servicing, breakdowns and actions taken

Skills

Relationship building

Travel willingness

Work ethic

Technical knowledge

Collaboration

Adaptable communication

Self-drive

Job description

Master Builders Solutions Australia is recruiting a Dispenser Service Technician to service our concrete producing and mining customers across Melbourne, Victoria & Tasmania. You will install, calibrate and maintain dispensing equipment at customer plants and support field trials with a strong focus on customer success.

You will travel metro and regionally, provide on-site training, collaborate with technical sales teams, and keep detailed service records as part of a broader effort to grow our