Dispatch Operations Specialist — 24/7 Centre, Parramatta

Ventia; City of Parramatta; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Parental Leave

Fitness Passport

Healthcare discounts

Mentoring & development

Job summary

Ventia seeks a Dispatch Operator in Parramatta to coordinate and deliver operational outcomes through effective dispatch and communication. You will dispatch work orders, manage multiple contracts, and resolve scheduling issues to maintain high-priority timelines.

The role requires strong communication, multitasking across systems, and a data-driven approach to achieve KPIs in Ventia's 24/7 Operations Centre. Full-time permanent position with hours discussed during interview.

Qualifications

• Proven ability to dispatch high-priority work within tight timelines.
• Experience coordinating with subcontractors and site supervisors.
• Strong communication for challenging conversations.

Responsibilities

• Dispatch work orders and prioritize high-priority jobs.
• Coordinate with subcontractors and site supervisors.
• Resolve overdue work orders and reallocations.
• Maintain accurate system records and KPI performance.

Skills

Clear communication

Multitasking

Data entry

Dispatch software

Tools

Dispatch software

Ticketing system

Site coordination tools

Job description

Ventia seeks a Dispatch Operator in Parramatta to coordinate and deliver operational outcomes through effective dispatch and communication. You will dispatch work orders, manage multiple contracts, and resolve scheduling issues to maintain high-priority timelines.

The role requires strong communication, multitasking across systems, and a data-driven approach to achieve KPIs in Ventia's 24/7 Operations Centre. Full-time permanent position with hours discussed during interview.