Dispatch Officer

OnSite Recruitment; City of Melbourne; On-site; AUD 40,000 - 60,000; Part time

Job summary

OnSite Recruitment in Yarraville seeks a casual Dispatch Officer to coordinate warehouse dispatch operations, ensuring accurate picking, packing and timely shipments. You’ll manage schedules, liaise with transport providers, maintain records and respond to customer dispatch inquiries.

The role supports efficient distribution centre operations with flexible task allocation and a focus on health and safety. The ideal candidate has proven dispatch or logistics experience, strong organisation,

Qualifications

• Proven experience in a dispatch, warehouse or logistics environment.
• Strong organisational and time management skills with the ability to prioritise multiple tasks effectively.
• Attention to detail and accuracy in record-keeping and documentation.
• Proficiency with warehouse management systems and basic computer literacy.
• Excellent communication skills and the ability to liaise effectively with team members and external contacts.

Responsibilities

• Coordinating the dispatch of goods from the warehouse facility, ensuring orders are accurately picked, packed and labelled according to specifications
• Managing dispatch schedules and coordinating with transport providers to ensure timely collection and delivery of shipments
• Maintaining accurate records of all dispatched items, including documentation and tracking information
• Quality checking outbound shipments to verify completeness, condition and accuracy before dispatch
• Liaising with warehouse team members to prioritise and organise goods for dispatch
• Monitoring stock levels and communicating any discrepancies or shortfalls to relevant team members
• Operating warehouse management systems and dispatch software to track shipments and update customer information
• Responding to customer enquiries regarding dispatch status and delivery timeframes
• Supporting the overall efficient operation of the distribution centre through flexible task allocation as required

Skills

Dispatch experience

Warehouse/logistics experience

Organisational skills

Communication skills

Attention to detail

WMS proficiency

Transport coordination

Customer service

Tools

WMS software

Job description

OnSite Recruitment is seeking a Dispatch Officer on a casual basis to join our Clients team in Yarraville. This role is integral to the smooth operation of our warehousing and distribution centre, where you will be responsible for coordinating the efficient movement of goods and ensuring accurate, timely dispatch of orders to customers. As a Dispatch Officer, you will play a critical part in maintaining our high service standards and supporting the logistics operations that form the backbone of our business.

Key responsibilities

Coordinating the dispatch of goods from the warehouse facility, ensuring orders are accurately picked, packed and labelled according to specifications

Managing dispatch schedules and coordinating with transport providers to ensure timely collection and delivery of shipments

Maintaining accurate records of all dispatched items, including documentation and tracking information

Quality checking outbound shipments to verify completeness, condition and accuracy before dispatch

Liaising with warehouse team members to prioritise and organise goods for dispatch

Monitoring stock levels and communicating any discrepancies or shortfalls to relevant team members

Operating warehouse management systems and dispatch software to track shipments and update customer information

Responding to customer enquiries regarding dispatch status and delivery timeframes

Supporting the overall efficient operation of the distribution centre through flexible task allocation as required

What we're looking for

Proven experience in a dispatch, warehouse or logistics environment

Strong organisational and time management skills with the ability to prioritise multiple tasks effectively

Attention to detail and accuracy in record-keeping and documentation

Proficiency with warehouse management systems and basic computer literacy

Excellent communication skills and the ability to liaise effectively with team members and external contacts

Physical capability to perform warehouse duties, including lifting and moving items as required

Strong Experience and Knowledge with WMS Systems

A proactive approach to problem-solving and a commitment to maintaining health and safety standards

Previous experience with transport coordination or customer service in a logistics setting is advantageous

About us

OnSite Recruitment is a leading recruitment and staffing provider specialising in the manufacturing, transport and logistics sectors. We partner with businesses across Australia to provide reliable, skilled workforce solutions that drive operational success. Our mission is to connect talented individuals with employers who value their contribution, whilst supporting businesses in meeting their staffing needs with dedicated, professional team members. We are committed to maintaining the highest standards of service and fostering positive, productive working relationships in every engagement.