Dispatch & Logistics Coordinator – Growth, Perks & Support

DuluxGroup (Australia) Pty Ltd; City Of Swan; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Private health extras gap cover

Product discounts on DuluxGroup brands

Fitness Passport access

Paid parental leave (20 weeks)

Partner leave (2 weeks)

Career development & training

Wellbeing Hub

EAP program

Recognition programs

Job summary

B&D Group, part of the DuluxGroup, is seeking a Dispatch Clerk at our Malaga site. You will be the central contact between customers, warehouse teams, drivers, production and sales to ensure orders are processed efficiently and customers are kept informed throughout the process.

This fast-paced, customer-focused role combines administration, coordination and problem-solving, with opportunities for growth, learning and career development within a supportive, wellbeing-focused culture.

Qualifications

• Experience in customer service, dispatch, logistics or coordination roles.
• Strong communication and organisational skills.
• Proactive approach and commitment to excellent customer service.
• Intermediate computer skills; SAP experience highly regarded.

Responsibilities

• Manage customer enquiries and order updates.
• Prepare dispatch paperwork and delivery documentation.
• Coordinate pickups, deliveries and transport schedules.
• Communicate delays and resolve customer queries.
• Collaborate with warehouse, production and sales teams.

Skills

Customer service

Administration

Dispatch

Logistics

Coordination

Communication

SAP

Tools

SAP

Job description

B&D Group, part of the DuluxGroup, is seeking a Dispatch Clerk at our Malaga site. You will be the central contact between customers, warehouse teams, drivers, production and sales to ensure orders are processed efficiently and customers are kept informed throughout the process.

This fast-paced, customer-focused role combines administration, coordination and problem-solving, with opportunities for growth, learning and career development within a supportive, wellbeing-focused culture.