Dispatch Coordinator - Fast-Paced Customer Ops

DuluxGroup Ltd.; City Of Swan; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Up to $1,000 annually for private健康?健?

Exclusive discounts on DuluxGroup and 

Fitness Passport partnership

20 weeks paid parental leave (primary)

2 weeks partner leave from day one

Career development pathways

Wellbeing Hub and EAP support

Recognition programs

Job summary

DuluxGroup is hiring a Dispatch Clerk at our Malaga site. You will be the central contact between customers, warehouse teams, drivers, production and sales, ensuring orders are processed efficiently and customers stay informed throughout the process.

This fast-paced, customer-focused role combines administration, coordination and problem-solving, with opportunities for growth and development within a supportive, people-first culture.

Qualifications

• Experience in customer service, administration, dispatch or logistics.
• Strong communication style and professional demeanor.
• Excellent organisational skills with attention to detail.
• Ability to juggle multiple priorities in a fast-paced environment.
• SAP experience is highly regarded.

Responsibilities

• Managing customer enquiries and order updates
• Preparing dispatch paperwork and delivery documentation
• Coordinating pickups, deliveries and transport schedules
• Communicating delays and resolving customer queries
• Working closely with warehouse, production and sales teams

Skills

Customer service

Administration

Dispatch

Logistics

Communication

Organization

Attention to detail

Multitasking

Tools

SAP

Job description

DuluxGroup is hiring a Dispatch Clerk at our Malaga site. You will be the central contact between customers, warehouse teams, drivers, production and sales, ensuring orders are processed efficiently and customers stay informed throughout the process.

This fast-paced, customer-focused role combines administration, coordination and problem-solving, with opportunities for growth and development within a supportive, people-first culture.