Day-Shift Despatch Controller — Logistics Dispatch Lead

Select Aust Sydney; City of Brisbane; On-site; AUD 78,000 - 83,000; Full time

Benefits offered by this job

Superannuation

Job summary

Randstad is sourcing a Despatch Controller for a Heathwood, QLD site, a day-shift, permanent-lean role within a national logistics operation. You will work closely with drivers, site management, and customer service to ensure on-schedule starts and accurate load execution.

The role requires despatch or transport coordination experience, knowledge of NHVR rules, and strong MS Office skills. On-site position with union-safe, safety-focused culture and clear progression toward permanence.

Qualifications

• Prior experience in a transport scheduling, despatch, or transport coordination role.
• Solid knowledge of Australian transport rules and NHVR regulations.
• Proficiency with MS Office applications; TMS exposure is advantageous.
• Excellent communication and interpersonal skills.
• Ability to adapt quickly to changing shift demands.

Responsibilities

• Monitor shift starts to ensure transport operations begin on schedule.
• Refresh site dip data and plan AM shift allocations to optimize ullage delivery.
• Review and adjust shift schedules for rolled, dropped, or unplanned loads.
• Generate and distribute shift schedules, driver paperwork, and daily reports.
• Track in-shift activity and intervene when delays occur; adapt plans for issues.
• Maintain handover logs and shift reports for clear cross-team communication.
• Uphold workplace safety standards and promote a secure site environment.

Skills

Despatch experience

NHVR rules

MS Office

Ortec

WinDMS

Shift adaptability

Communication skills

Education

Secondary education

Tools

Ortec

WinDMS

Job description

Randstad is sourcing a Despatch Controller for a Heathwood, QLD site, a day-shift, permanent-lean role within a national logistics operation. You will work closely with drivers, site management, and customer service to ensure on-schedule starts and accurate load execution.

The role requires despatch or transport coordination experience, knowledge of NHVR rules, and strong MS Office skills. On-site position with union-safe, safety-focused culture and clear progression toward permanence.